Difference between revisions of "Windows beheerde werkplek"

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([nl]Volledig beheerde werkplek[/nl][en]Fully managed PC[/en])
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Hierbij gaat het om Windows-XP machines welke volledig beheerd worden door C&amp;CZ. Zowel het besturingssysteem, software, updates en instellingen worden centraal geregeld. De gebruiker heeft hier geen omkijken naar. Een gebruiker van een dergelijke PC krijgt ''User''- en geen ''Administrator''- of ''Power User'' privileges. Het is dan (meestal - er zijn uitzonderingen) niet mogelijk om zelf software te installeren of te verwijderen, drivers te updaten of systeem instellingen te wijzigen. In principe worden alle bestanden en instellingen van gebruikers opgeslagen op een netwerkschijf die regelmatig gebackupped wordt. De harddisk in de PC wordt niet gebruikt voor opslag van gebruikersdata maar slechts voor het besturingssysteem en de standaard software.<br /> Mochten er problemen met een PC optreden dan kan men in dit geval gemakkelijk uitwijken naar een andere BW-PC.
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Hierbij gaat het om Windows-XP machines welke volledig beheerd worden door C&amp;CZ. Zowel het besturingssysteem, software, updates en instellingen worden centraal geregeld. De gebruiker heeft hier geen omkijken naar. Een gebruiker van een dergelijke PC krijgt ''User''- en geen ''Administrator''- of ''Power User''-privileges. Het is dan (meestal - er zijn uitzonderingen) niet mogelijk om zelf software te installeren of te verwijderen, drivers te updaten of systeem instellingen te wijzigen. In principe worden alle bestanden en instellingen van gebruikers opgeslagen op een netwerkschijf die regelmatig gebackupped wordt. De harddisk in de PC wordt niet gebruikt voor opslag van gebruikersdata maar slechts voor het besturingssysteem en de standaard software.<br /> Mochten er problemen met een PC optreden dan kan men in dit geval gemakkelijk uitwijken naar een andere BW-PC.
  
 
Voor deze machines kan C&amp;CZ goede garanties geven voor het functioneren van het besturingssysteem en geïnstalleerde software.
 
Voor deze machines kan C&amp;CZ goede garanties geven voor het functioneren van het besturingssysteem en geïnstalleerde software.
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These are Windows-XP machines that are completely managed by C&CZ. The user doesn't have to worry about operating system or other software, updates and settings, these are managed by C&CZ. The user has ''User''-rights, but no ''Power User'' or ''Administrator'' rights. It is (almost always, there are exceptions) impossible for the user to install software, update drivers or change system settings.
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These are Windows-XP machines that are completely managed by C&CZ. The user doesn't have to worry about operating system or other software, updates and settings, these are managed by C&CZ. The user has ''User''-rights, but no ''Power User'' or ''Administrator'' rights. It is (almost always, there are exceptions) impossible for the user to install software, update drivers or change system settings. The idea is that all user files and settings are saved on a network disk that is backupped regularly. The computer hard disk isn't used for savinf user data, but only for the operating system and the standard software.<br /> If there are problems with a PC, one can easily move to a different "Managed PC".
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For these machines C&CZ can give very good assurance for correctly functioning operating system and installed software.
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C&CZ will try to fix any problem with the operating system or software. C&CZ helpdesk or sysadmins can also offer "Remote Assistance". When these problems can't be solved in an acceptable timeframe, the machine can be completely re-installed in about 1 to 2 hours.  
 
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Revision as of 13:52, 19 June 2008

General

The 'Managed PC' is a standard Windows-XP machine which gets installed with standard software. The installation of the PC runs fully automated without any user interaction. When such a 'Managed PC' gets installed an employee of C&CZ needs approximately 5 minutes to start the installation and to enter some initial data. Thereafter the installation runs fully automated and will be finished after, again approximately, 1 hour. At this moment the fresh installed PC needs to be added to 'Prism & Deploy' by hand. After a reboot the rest of the software is automatically installed. What that rest of the software exactly is, depends not only on the group in which the PC belongs, but also whether this PC has been freshly installed since half 2008. The new installation method, that has been developed and is maintained by several IT-support groups within the RU together, provides more software. For a list see below.

Capabilities

Because the needs differ for employees and departments within the Faculty of Science, there are different kind of 'Managed PCs':

Fully managed PC

[Show/hide]

Department managed PC

[Show/hide]

User managed PC

[Show/hide]

Installed PC

[Show/hide]

Hardware requirements

It is not possible to convert any given PC into a 'Managed PC'. An indication of the minimal requirements:

  • A network card or onboard network interface with PXE
  • Processor speed greater than ca 1 Ghz
  • 256 Mbyte memory
  • 10 Gbyte harddisk

PC's that fulfill the HCL for Windows-XP (Hardware Compatibility List for Windows-XP - Hardware which Windows-XP itself recognizes during installation, without extra drivers of hardware vendors) install without problems.

Software

It is not possible to exactly state what software is installed on any specific 'Managed PC'. This greatly depends on the purpose of the PC or the department where the PC is located. It is, for example, possible to distribute licensed software to individual PC's. Below lists of software packages that are already available for 'Managed PC's.

Standard software installed during the installation of Windows

  • MS Windows XP Professional Upgrade UK Service Pack 2
  • MS Windows XP Multilingual User Interface for Windows XP Professional UK - Dutch,
  • MS Office XP Professional for Windows/98/Me/NT/2000 & XP UK
  • MS Office XP Professional MultiLanguage Pack for Office XP Professional UK - Dutch

Standard Prism & Deploy software

New installation:

  • 7-Zip
  • Adobe Acrobat Reader 8.1.1 UK
  • Adobe Flash
  • Adobe Shockwave
  • FileZilla
  • Jre
  • K-lite Codec Pack
  • McAfee VirusScan Enterprise 8.5i
  • PDFCreator
  • Printkey
  • Putty
  • Quicktime
  • RealPlayer
  • Vlc
  • WinSCP
  • WinTabber
  • Acrobat Professional 8
  • ActiveSync
  • BASS-HRM
  • Dev-Cpp
  • EndNote
  • Euroglot
  • FileMaker
  • Firefox
  • FRONTPAGE
  • Gimp
  • gs
  • InkScape
  • IRFANVIEW
  • ISIS-ICA
  • Jdk
  • KeePass
  • Maple
  • Matlab
  • MS Office Project Professional 2003 NL
  • MS Office Project Professional 2003 UK
  • MySQL-connector-odbc
  • Notepad++
  • OPEN OFFICE
  • SPSS
  • Thunderbird
  • WORKRAVE
  • X-Win32

Old installation:

  • Acrobat Reader
  • Euroglot
  • FireFox
  • Thunderbird
  • Jre (Java Runtime Environment)
  • McAfee VirusScan Enterprise 8.0i
  • Quicktime
  • Shockwave
  • Flashplayer
  • Van Dale Woordenboeken
  • X-win32
  • 7-zip
  • Maple

Standard software available from network drives

  • Eudora (mail program)
  • PuTTY (Secure SHell (SSH))
  • RU-Huisstijl (RU letters)
  • Van Dale (dictionaries)
  • Vnc
  • concern (map with several concern applications)
  • Matlab
  • Maple (Computeralgebra)
  • R (statistics)
  • TeXlive (wordprocessing)
  • Gimp (picture editing)
  • Gorilla (password management)
  • IrfanView (picture viewer)
  • FileZilla (ftp client)
  • Dev-Cpp (C++ compiler)
  • SciLab (open source matlab alternative)

On the Windows PC's in the computer labs a T-disk with course software is attached from the network

Available departmental or licensed software

  • Chemoffice
  • Chime-2.6
  • Cortona
  • Endnote 9
  • Filemaker Pro 7
  • Frontpage
  • Gaussian
  • Ghostview
  • Ica32
  • spss15
  • Myodbc-3.51.11-2-win
  • Nero
  • Nitrogeniusdemo
  • Corsa71
  • Originlab
  • Pearl-2.2.2
  • Reference Manager
  • Zier

External devices

Connecting external devices to a 'Managed PC' can run into problems. Especially if the new hardware requires installation of special software or drivers. As a 'unprivileged' user one does not have the rights to install such software. In this case a solution could be to change the PC into a 'Department managed PC' or a 'User managed PC' (this has impact on support available from C&CZ).

Printer

ToDo

Scanner

ToDo

USB thumb

ToDo

Digital Camera

Todo

PDA

Todo

Various

We already have a reasonable amount of experience with the 'Managed PC'. Below you can find news, manuals and an FAQ (Frequently Asked Questions).

News

  • New versions of Firefox en Thunderbird are installed on all computerlabs PC's. For both programs it would be smart to save your userprofile somewhere under 'My Documents' (= home directory = H:\ drive).
  • Java 1.6 installed on all computerlabs PC's, java plugin runs in both Internet Explorer as Firefox.

Manuals

Todo

Comments, problems, status

ToDo