Difference between revisions of "ThuisWerken"

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[nl]Thuiswerken - FNWI[/nl][en]Work from home - Faculty of Science[/en]
 
[nl]Thuiswerken - FNWI[/nl][en]Work from home - Faculty of Science[/en]
  
[en]See also the [https://www.ru.nl/ict-uk/staff/working-from-home/ working from home page] provided by the central it service centre.[/en]
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== [nl]Zie ook de [https://www.ru.nl/ict/medewerkers/thuiswerken/ tips voor thuiswerken] van het centrale ICT Service Centrum[/nl][en]See also the [https://www.ru.nl/ict-uk/staff/working-from-home/ working from home] page provided by the central IT Service Centre.[/en] ==
[nl]Zie ook de [https://www.ru.nl/ict/medewerkers/thuiswerken/ tips voor thuiswerken] van het centrale ICT service centrum[/nl]
 
  
 
== Email ==
 
== Email ==
[nl]Zie[/nl][en]See[/en] [http://webmail.science.ru.nl Email].
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[nl]Gebruik webmail of een lokale e-mail client. Zie[/nl][en]User webmail or your local e-mail client. See[/en] [http://webmail.science.ru.nl Email].
  
 
== [nl]Bibliotheek[/nl][en]Library[/en] ==
 
== [nl]Bibliotheek[/nl][en]Library[/en] ==
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[nl]Hoe krijg je toegang tot [https://www.ru.nl/ubn/diensten/studie/toegang-digitale-bibliotheek/ de universiteitsbibliotheek (als je buiten de campus bent).][/nl]
 
[nl]Hoe krijg je toegang tot [https://www.ru.nl/ubn/diensten/studie/toegang-digitale-bibliotheek/ de universiteitsbibliotheek (als je buiten de campus bent).][/nl]
 
[en]How to get [https://www.ru.nl/library/services/study/access-digital-library/ access to the University Library (when you are off campus).][/en]
 
[en]How to get [https://www.ru.nl/library/services/study/access-digital-library/ access to the University Library (when you are off campus).][/en]
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== BASS ==
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 +
[nl]
 +
BASS kan alleen vanaf het campusnetwerk gebruikt worden, maar dus ook via VPN vanaf een willekeurige plaats op het Internet. Een klein deel van de FNWI-subneten zijn uitgesloten, deze bevatten servers die vanaf het Internet toegankelijk zijn.
 +
 +
Bij een up-to-date Firefox of Chrome kan een melding komen dat BASS TLS 1.2 niet ondersteunt. Om BASS te gebruiken moet de browser oudere versies van het versleutelingsprotocol TLS gebruiken.
 +
[/nl]
 +
[en]
 +
BASS can only be accessed directly from the campus network or through VPN from any Internet location. Note however that from a small part of the subnets at the Faculty of Science, direct access to BASS is not possible. These subnets are the ones with servers that can be accessed from the Internet.
 +
 +
When using an up-to-date Firefox or Chrome browser, you may notice an error about TLS 1.2 not being supported. In order to use BASS, you will need to let your browser use the older emcryption protocols.
 +
[/en]
  
 
== [nl]Bestanden op netwerkschijven[/nl][en]Files on network discs[/en] ==
 
== [nl]Bestanden op netwerkschijven[/nl][en]Files on network discs[/en] ==
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Use your [[Login|Science login]] to login to [https://mattermost.science.ru.nl Mattermost]. You can define your own channels and communicate with your colleagues. Check [https://docs.mattermost.com/help/getting-started/welcome-to-mattermost.html this page for the user manual].
 
Use your [[Login|Science login]] to login to [https://mattermost.science.ru.nl Mattermost]. You can define your own channels and communicate with your colleagues. Check [https://docs.mattermost.com/help/getting-started/welcome-to-mattermost.html this page for the user manual].
 
[/en]
 
[/en]
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== Meetings ==
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[https://autoriteitpersoonsgegevens.nl/nl/nieuws/keuzehulp-privacy-bij-videobel-apps Keuzehulp Privacy bij Videobel apps]
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 +
* Video conferencing from the browser: https://jitsi.science.ru.nl . No authentication required. Recommended browsers: Chrome. Firefox users might experience bad performance. '''Upload/Internet connection of clients should be fast for the best experience'''
 +
* Video conferencing + notes + presentation sharing: [https://bigbb.science.ru.nl BigBlueButton], this is still a work in progress, we may implement login with science accounts, but for now, anyone can sign up.
 +
* There's also a jitsi video conferencing server hosted by Surf: https://videobelpilot.surf.nl/ Log in via surfconext when starting a channel, invited users don't need any login, a password is optional.
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* Conference calls: https://conferencecall.nl
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* [https://hangouts.google.com/ Google Hangouts] (max 10 people) or [https://gsuite.google.com/products/meet/ Google Hangouts Meet] (hundreds of users, requires G-suite account)
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* [https://zoom.us Zoom] either free or you can request a license from the University (mail to helpdesk@science.ru.nl) for larger meetings.<br/>'''NB. there are some privacy concerns about using Zoom, though some of them are inherent to using cloud services for private meetings'''
 +
** Zoom (and all external cloud solutions) meetings are probably not GDPR/AVG proof, since the server-side has access to the unencrypted stream
 +
** Zoom has been sloppy in the past with personal data (leaked e-mail addresses)
  
 
== Linux Login Server  / Cluster ==
 
== Linux Login Server  / Cluster ==
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Use your [[Login|Science login]] to login to [https://gitlab.science.ru.nl GitLab].
 
Use your [[Login|Science login]] to login to [https://gitlab.science.ru.nl GitLab].
  
== Meetings ==
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== [C&amp;CZ helpdesk en postmaster][C&amp;CZ helpdesk and postmaster] ==
* Conference calls: https://conferencecall.nl
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* Video conferencing: https://meet.jit.si/ or https://zoom.us/
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You can ask for help in the usual way and more:
* Chat + Video + voice: https://discordapp.com/
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 +
* e-mail helpdesk@science.ru.nl for questions about desktops, account problems, working from home
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* e-mail postmaster@science.ru.nl for questions about linux systems, cluster, and more
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* by phone (we will try to be reachable) on the usual numbers +31 24 3620000 (helpdesk) +31 24 3653535 (postmaster)
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* via discord [https://discord.gg/xN8HNJH cncz-discord]
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== Remote Desktop on your own PC (last resort!) ==
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In some cases, there is no alternative to working on your work PC. However this should be a last resort and not to be used all the time. It puts the most strain on the VPN service and it requires the PC to have a permanent IP address, which is not the common situation.
 +
 
 +
If you really need this, please send e-mail to postmaster@science.ru.nl with the following information:
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* who is maintaining the PC? You, C&CZ or ISC
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* hostname or ip address of your PC<br>Sometimes additional information like room number and outlet number helps to resolve ambiguities
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* the username you use to login to the PC (in case PC is managed by C&CZ)
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* reason why you need it (we may know alternatives you didn't think of)
  
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In order to use Remote Desktop you need to:
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* Setup [[Vpn|VPN]] at home
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* Enable your Windows Computer at the faculty for [https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-allow-access Remote Desktop]
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[[Bestand:lijn.png]]
 
[[Bestand:lijn.png]]

Latest revision as of 13:42, 20 April 2020

Work from home - Faculty of Science

See also the working from home page provided by the central IT Service Centre.

Email

User webmail or your local e-mail client. See Email.

Library

See: How to get access to the University Library (when you are off campus).

BASS

BASS can only be accessed directly from the campus network or through VPN from any Internet location. Note however that from a small part of the subnets at the Faculty of Science, direct access to BASS is not possible. These subnets are the ones with servers that can be accessed from the Internet.

When using an up-to-date Firefox or Chrome browser, you may notice an error about TLS 1.2 not being supported. In order to use BASS, you will need to let your browser use the older emcryption protocols.

Files on network discs

There are two ways to access your network files:

Chat

Use your Science login to login to Mattermost. You can define your own channels and communicate with your colleagues. Check this page for the user manual.

Meetings

Keuzehulp Privacy bij Videobel apps

  • Video conferencing from the browser: https://jitsi.science.ru.nl . No authentication required. Recommended browsers: Chrome. Firefox users might experience bad performance. Upload/Internet connection of clients should be fast for the best experience
  • Video conferencing + notes + presentation sharing: BigBlueButton, this is still a work in progress, we may implement login with science accounts, but for now, anyone can sign up.
  • There's also a jitsi video conferencing server hosted by Surf: https://videobelpilot.surf.nl/ Log in via surfconext when starting a channel, invited users don't need any login, a password is optional.
  • Conference calls: https://conferencecall.nl
  • Google Hangouts (max 10 people) or Google Hangouts Meet (hundreds of users, requires G-suite account)
  • Zoom either free or you can request a license from the University (mail to ) for larger meetings.
    NB. there are some privacy concerns about using Zoom, though some of them are inherent to using cloud services for private meetings
    • Zoom (and all external cloud solutions) meetings are probably not GDPR/AVG proof, since the server-side has access to the unencrypted stream
    • Zoom has been sloppy in the past with personal data (leaked e-mail addresses)

Linux Login Server / Cluster

See SSH. From there, login to the Science cluster.

Code collaboration

Use your Science login to login to GitLab.

C&CZ helpdesk and postmaster

You can ask for help in the usual way and more:

  • e-mail for questions about desktops, account problems, working from home
  • e-mail for questions about linux systems, cluster, and more
  • by phone (we will try to be reachable) on the usual numbers +31 24 3620000 (helpdesk) +31 24 3653535 (postmaster)
  • via discord cncz-discord

Remote Desktop on your own PC (last resort!)

In some cases, there is no alternative to working on your work PC. However this should be a last resort and not to be used all the time. It puts the most strain on the VPN service and it requires the PC to have a permanent IP address, which is not the common situation.

If you really need this, please send e-mail to with the following information:

  • who is maintaining the PC? You, C&CZ or ISC
  • hostname or ip address of your PC
    Sometimes additional information like room number and outlet number helps to resolve ambiguities
  • the username you use to login to the PC (in case PC is managed by C&CZ)
  • reason why you need it (we may know alternatives you didn't think of)

In order to use Remote Desktop you need to:

Lijn.png