Difference between revisions of "ThuisWerken"

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Use your [[Login|Science login]] to login to [https://gitlab.science.ru.nl GitLab].
 
Use your [[Login|Science login]] to login to [https://gitlab.science.ru.nl GitLab].
  
== C&CZ helpdesk  and postmaster ==
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== C&CZ helpdesk  [en|and] postmaster ==
  
 
You can ask for help in the usual way and more:
 
You can ask for help in the usual way and more:
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* hostname or ip address of your PC<br>Sometimes additional information like room number and outlet number helps to resolve ambiguities
 
* hostname or ip address of your PC<br>Sometimes additional information like room number and outlet number helps to resolve ambiguities
 
* the username you use to login to the PC (in case PC is managed by C&CZ)
 
* the username you use to login to the PC (in case PC is managed by C&CZ)
* reason why you need it (we may have alternatives you haven't thought of)
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* reason why you need it (we may know alternatives you didn't think of)
  
In order to use Remote desktop you need to:
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In order to use Remote Desktop you need to:
 
* Setup [[Vpn|VPN]] at home
 
* Setup [[Vpn|VPN]] at home
 
* Enable your Windows Computer at the faculty for [https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-allow-access Remote Desktop]
 
* Enable your Windows Computer at the faculty for [https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-allow-access Remote Desktop]
 
   
 
   
 
[[Bestand:lijn.png]]
 
[[Bestand:lijn.png]]

Revision as of 13:49, 25 March 2020

Work from home - Faculty of Science

See also the working from home page provided by the central IT Service Centre.

Email

User webmail or your local e-mail client. See Email.

Library

See: How to get access to the University Library (when you are off campus).

BASS

BASS can only be accessed directly from the campus network or through VPN from any Internet location. Note however that from a small part of the subnets at the Faculty of Science, direct access to BASS is not possible. These subnets are the ones with servers that can be accessed from the Internet.

When using an up-to-date Firefox or Chrome browser, you may notice an error about TLS 1.2 not being supported. In order to use BASS, you will need to let your browser use the older emcryption protocols.

Files on network discs

There are two ways to access your network files:

Chat

Use your Science login to login to Mattermost. You can define your own channels and communicate with your colleagues. Check this page for the user manual.

Meetings

Linux Login Server / Cluster

See SSH. From there, login to the Science cluster.

Code collaboration

Use your Science login to login to GitLab.

C&CZ helpdesk [en|and] postmaster

You can ask for help in the usual way and more:

  • e-mail for questions about desktops, account problems, working from home
  • e-mail for questions about linux systems, cluster, and more
  • by phone (we will try to be reachable) on the usual numbers +31 24 3620000 (helpdesk) +31 24 3653535 (postmaster)
  • via discord cncz-discord

Remote Desktop on your own PC (last resort!)

In some cases, there is no alternative to working on your work PC. However this should be a last resort and not to be used all the time. It puts the most strain on the VPN service and it requires the PC to have a permanent IP address, which is not the common situation.

If you really need this, please send e-mail to with the following information:

  • who is maintaining the PC? You, C&CZ or ISC
  • hostname or ip address of your PC
    Sometimes additional information like room number and outlet number helps to resolve ambiguities
  • the username you use to login to the PC (in case PC is managed by C&CZ)
  • reason why you need it (we may know alternatives you didn't think of)

In order to use Remote Desktop you need to:

Lijn.png