The procedure for repair depends on the firm that sold the aparatus. Whether the repair is free of charge or not, depends on the precise terms of garantee (and whther the repair is within the garantee period or not).
- You are requested to order repairs via C&CZ: inside as well as outside the period of guarantee. C&CZ has agreements with the purchasing department and with the firms.
- The most efficient way to order a repair, is to fill out the form below and mail it to the helpdesk.B
PC's sold by Scholten Awater & Partners geleverde PC's hebben normaal gesproken een garantietermijn van 3 jaar. Maar pas op: dit geldt niet voor alle machines, kijk hiervoor goed op de website van Scholten Awater.
Voor andere PC-leveranciers kan een andere garantietermijn gelden.
By mailing (to ) or sending by internal mail the form at foot, you ask C&CZ to order the repair of your PC by the house supplier Scholten Awater & Partners or (in case it is an older PC) by the former house supplier Switch Automatisering B.V. The supplier or C&CZ will inform you about the day of repair. You have to make sure that the technician of the supplier has access to the PC on that day.
N.B.1 The user agrees with possible costs which result from this order. An estimate of € 0 does not imply automatically that there will be no costs. This holds also for repairs within the garantee-period.
N.B.2 In case the costs for repair exceed € 125,- an e-mail with a specified report and the VON number will be sent to the owner. The owner must, subsequently, inform the company whether the repair has to be carried out or not.
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C&CZ managed PC
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Complaint/Descryption of repair: