The procedure for repair depends on the firm that sold the aparatus. Whether the repair is free of charge or not, depends on the precise terms of guarantee (and whether the repair is within the period of waranty or not).
- You are requested to order repairs via C&CZ: inside as well as outside the period of guarantee. C&CZ has agreements with the purchasing department and with the dealers.
- The most efficient way to order a repair, is to fill out the form below and mail it to the helpdesk.
Normally, PC's sold by PC supplier Scholten Awater & Partners have a period of waranty of 3 years. But: be aware that this does not hold for all machines. Watch the website of Scholten Awater carefully.
For other suppliers and products, a different waranty period may be applicable.
By mailing (to ) or sending by internal mail the form at foot, you ask C&CZ to order the repair of your apparatus. The supplier or C&CZ will inform you about the day of repair. You have to make sure that the technician of the supplier has access to the apparatus on that day.
N.B.1 The user agrees with possible costs which result from this order. An estimate of € 0 does not imply automatically that there will be no costs. This holds also for repairs within the garantee-period.
N.B.2 In case the costs for repair exceed € 125,- an e-mail with a specified report and the repair number will be sent to the owner. The owner must, subsequently, inform the company whether the repair has to be carried out or not.
|serial number apparatus:||supplier:|
C&CZ managed PC
|date of delivery:|
|Account number for the costs:|
|Permission granted by:|
|Estimate of the costs:|
Complaint/Descryption of repair: