Difference between revisions of "Reparaties"

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[en]
 
[en]
The procedure for repair depends on the firm that sold the aparatus. Whether the repair is free of charge or not, depends on the precise terms of guarantee (and whether the repair is within the period of waranty or not).
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The repair procedure depends on the firm that sold the machine. Whether the repair is free of charge or not, depends on the precise terms of warranty (and whether the repair is within the period of warranty or not).
  
* You are requested to order repairs via C&CZ: inside as well as outside the period of guarantee. C&CZ has agreements with the purchasing department and with the dealers.
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* You are requested to order repairs through C&CZ: within as well as outside of the period of warranty. C&CZ has agreements with the purchasing department and with the dealers.
 
* The most efficient way to order a repair, is to fill out the form below and mail it to the helpdesk.
 
* The most efficient way to order a repair, is to fill out the form below and mail it to the helpdesk.
  
Normally, PC's sold by [[Huisleverancier_PC's|PC supplier Scholten Awater & Partners]] have a period of waranty of 3 years. But: be aware that this does not hold for all machines. Watch the [http://www.sa.nl/ website of Scholten Awater] carefully.
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Normally, PC's sold by [[Huisleverancier_PC's|PC supplier Scholten Awater & Partners]] have a period of warranty of 3 years. But: be aware that this does not hold for all machines. Watch the [http://www.sa.nl/ website of Scholten Awater] carefully when ordering.
  
Also PC's sold by [http://www.cncz.science.ru.nl/hardware/pc/leverancier#switch. the former PC supplier Switch] have a waranty period of 3 years.  
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Also PC's sold by [http://www.cncz.science.ru.nl/hardware/pc/leverancier#switch. the former PC supplier Switch] have a warranty period of 3 years.  
The [http://www.cncz.science.ru.nl/hardware/switch/pryslyst/garantie.ps OLD terms of waranty of Switch] are available online.  
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The [http://www.cncz.science.ru.nl/hardware/switch/pryslyst/garantie.ps OLD terms of warranty of Switch] are available online.
  
For other suppliers and products, a different waranty period may be applicable.  
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For other suppliers and products, a different warranty period may be applicable.  
  
By mailing (to helpdesk@science.ru.nl) or sending by internal mail the form at foot, you ask C&CZ to order the repair of your apparatus. The supplier or C&CZ will inform you about the day of repair. You have to make sure that the technician of the supplier has access to the apparatus on that day.
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By mailing (to helpdesk@science.ru.nl) or sending by internal mail the form below, you request C&CZ to order the repair of your apparatus. The supplier or C&CZ will inform you about the day of repair. You have to make sure that the technician of the supplier has access to the apparatus on that day.
  
 
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N.B.1 The user agrees with possible costs which result from this order. An estimate of € 0 does not imply automatically that there will be no costs. This holds also for repairs within the garantee-period.
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N.B.1 The user agrees with possible costs which result from this order. An estimate of € 0 does not imply automatically that there will be no costs. This also holds also for repairs within the warranty period.
  
 
N.B.2 In case the costs for repair exceed € 125,- an e-mail with a specified report and the repair number will be sent to the owner. The owner must, subsequently, inform the company whether the repair has to be carried out or not.
 
N.B.2 In case the costs for repair exceed € 125,- an e-mail with a specified report and the repair number will be sent to the owner. The owner must, subsequently, inform the company whether the repair has to be carried out or not.
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{|
 
{|
| align="right" | '''RU ordernumber:'''
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| align="right" | '''RU order number:'''
 
|
 
|
  
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{|
 
{|
| align="right" | '''garantee:'''
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| align="right" | '''Warranty:'''
 
|
 
|
 
Yes
 
Yes
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|}
 
|}
  
<br /><br />'''Complaint/Descryption of repair:'''<br />
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<br /><br />'''Complaint/Description of repair:'''<br />
  
 
[/en]
 
[/en]

Revision as of 14:30, 3 September 2008

The repair procedure depends on the firm that sold the machine. Whether the repair is free of charge or not, depends on the precise terms of warranty (and whether the repair is within the period of warranty or not).

  • You are requested to order repairs through C&CZ: within as well as outside of the period of warranty. C&CZ has agreements with the purchasing department and with the dealers.
  • The most efficient way to order a repair, is to fill out the form below and mail it to the helpdesk.

Normally, PC's sold by PC supplier Scholten Awater & Partners have a period of warranty of 3 years. But: be aware that this does not hold for all machines. Watch the website of Scholten Awater carefully when ordering.

Also PC's sold by the former PC supplier Switch have a warranty period of 3 years. The OLD terms of warranty of Switch are available online.

For other suppliers and products, a different warranty period may be applicable.

By mailing (to ) or sending by internal mail the form below, you request C&CZ to order the repair of your apparatus. The supplier or C&CZ will inform you about the day of repair. You have to make sure that the technician of the supplier has access to the apparatus on that day.


N.B.1 The user agrees with possible costs which result from this order. An estimate of € 0 does not imply automatically that there will be no costs. This also holds also for repairs within the warranty period.

N.B.2 In case the costs for repair exceed € 125,- an e-mail with a specified report and the repair number will be sent to the owner. The owner must, subsequently, inform the company whether the repair has to be carried out or not.


contact person:
department:
phone:
e-mail:
room number:



serial number apparatus:
supplier:



category:

standalone-PC

PC-on-network

C&CZ managed PC

other, viz:



RU order number:
date of delivery:



Warranty:

Yes

No



Account number for the costs:
Permission granted by:
Estimate of the costs:



sender:



Complaint/Description of repair: