Difference between revisions of "Reparaties"

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#Voor andere leveranciers en producten kan een andere garantietermijn gelden.  
 
#Voor andere leveranciers en producten kan een andere garantietermijn gelden.  
  
* Reparaties kunt u zowel '''binnen als buiten de garantietermijn''', via C&CZ te laten verlopen. Ook voor advies over mogelijke defecten kunt u bij ons terecht.  
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* Reparaties kunt u zowel '''binnen als buiten de garantietermijn''' via C&CZ laten verlopen. Ook voor advies over mogelijke defecten kunt u bij ons terecht.  
 
* De leverancier of C&CZ zal u berichten op welke dag de reparatie zal plaatsvinden. U dient er zorg voor te dragen dat de technicus van de leverancier op die dag toegang heeft tot het betreffende apparaat.
 
* De leverancier of C&CZ zal u berichten op welke dag de reparatie zal plaatsvinden. U dient er zorg voor te dragen dat de technicus van de leverancier op die dag toegang heeft tot het betreffende apparaat.
  
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The repair procedure depends on the firm that sold the machine. Whether the repair is free of charge or not, depends on the precise terms of warranty (and whether the repair is within the period of warranty or not).
 
The repair procedure depends on the firm that sold the machine. Whether the repair is free of charge or not, depends on the precise terms of warranty (and whether the repair is within the period of warranty or not).
  
#Normally, PC's sold by [[Huisleverancier_PC's|standard PC supplier Scholten Awater & Partners]] have a period of warranty of 3 years. But: be aware that this does not hold for all machines. Watch the [http://www.sa.nl/ website of Scholten Awater] carefully when ordering.
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#Normally, PC's sold by [[Huisleverancier_PC's|standard PC supplier Scholten Awater & Partners]] have a warranty period of 3 years. But: be aware that this does not hold for all machines. Watch the [http://www.sa.nl/ website of Scholten Awater] carefully when ordering.
 
#For other suppliers and products, a different warranty period may be applicable.  
 
#For other suppliers and products, a different warranty period may be applicable.  
  
* Repairs can be orderd through C&CZ: within as well as outside of the period of warranty. We can also advise when a defect is suspected.
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* Repairs can be ordered through C&CZ: '''within as well as outside of the period of warranty'''. We can also advise when a defect is suspected.
 
* The supplier or C&CZ will inform you about the day of repair. You have to make sure that the technician of the supplier has access to the apparatus on that day.
 
* The supplier or C&CZ will inform you about the day of repair. You have to make sure that the technician of the supplier has access to the apparatus on that day.
  
 
*Ordering a repair can be done through email, telephone or a visit to our office.
 
*Ordering a repair can be done through email, telephone or a visit to our office.
* You also can send an email to: helpdesk@science.ru.nl, call (024 36) 20000, or visit us at HG 03.055.
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*Send an email to: helpdesk@science.ru.nl, call (024 36) 20000, or visit us at HG03.055.
  
 
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N.B.1 The user accepts possible costs which result from this order. An estimate of € 0 does not imply automatically that there will be no costs. This also holds also for repairs within the warranty period.
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N.B.1 The user accepts possible costs which result from this order. An estimate of € 0 does not imply automatically that there will be no costs. This also holds for repairs within the warranty period.
  
 
N.B.2 In case the costs for repair exceed € 125,- an e-mail with a specified report and the repair number will be sent to the owner. The owner must, subsequently, inform the company whether the repair has to be carried out or not.
 
N.B.2 In case the costs for repair exceed € 125,- an e-mail with a specified report and the repair number will be sent to the owner. The owner must, subsequently, inform the company whether the repair has to be carried out or not.
 
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Revision as of 18:46, 9 January 2014


The repair procedure depends on the firm that sold the machine. Whether the repair is free of charge or not, depends on the precise terms of warranty (and whether the repair is within the period of warranty or not).

  1. Normally, PC's sold by standard PC supplier Scholten Awater & Partners have a warranty period of 3 years. But: be aware that this does not hold for all machines. Watch the website of Scholten Awater carefully when ordering.
  2. For other suppliers and products, a different warranty period may be applicable.
  • Repairs can be ordered through C&CZ: within as well as outside of the period of warranty. We can also advise when a defect is suspected.
  • The supplier or C&CZ will inform you about the day of repair. You have to make sure that the technician of the supplier has access to the apparatus on that day.
  • Ordering a repair can be done through email, telephone or a visit to our office.
  • Send an email to: , call (024 36) 20000, or visit us at HG03.055.

N.B.1 The user accepts possible costs which result from this order. An estimate of € 0 does not imply automatically that there will be no costs. This also holds for repairs within the warranty period.

N.B.2 In case the costs for repair exceed € 125,- an e-mail with a specified report and the repair number will be sent to the owner. The owner must, subsequently, inform the company whether the repair has to be carried out or not.