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To be quickly informed about service interruptions one can subscribe to the CPK mailinglist.

Archived news items can be found in the news archive.

MS Office 2013 on Install network share

The most recent version of Microsoft Office, 2013, is available for MS-Windows. It can be found on the Install network share. The license permits use on university computers. License codes can be requested from C&CZ helpdesk or postmaster. One can also order the DVD's on Surfspot.

Peter van Campen 3 jan 2013 14:27 (CET)

SPSS 21 and AMOS on Install network share

The most recent version of IBM SPSS, 21, is available for MS-Windows, Mac OS X and Linux. It can be found on the Install network share. SURFdiensten noted that the license now incorporates e.g. Amos, Modeller en Bootstrapping. The license permits use on university computers and also home use by RU employees and students. License codes can be requested from C&CZ helpdesk or postmaster. One can also order the DVD's on Surfspot.

Peter van Campen 3 jan 2013 14:21 (CET)

Miro printer: end of maintenance contract

Year after year some users preferred the Xerox Phaser color printer miro over the Ricoh Aficio laserprinters for its different (wax) color technique. It is not possible to have a maintenance contract in 2013 for miro. That doesn't mean that it's impossible to use miro, but it does mean that miro will be removed when a major hardware failure occurs in 2013. The plan is to have new multifunctionals all over the RU in the first half of 2013.

Peter van Campen 10 dec 2012 13:14 (CET)

New TeX Live for Windows managed pc

On the S-disk texlive2012 has been installed, next to it we have added texmaker, texmaker is a LaTeX editor. To set the paths to the underlying programs in texmaker, one can use a predefined settings file. Start S:\texmaker\texmaker.exe and then choose Options menu -> Settings File -> "Replace the settings file by a new one", then select S:\texmaker\texmaker.ini and click OK. You only have to do this once if you use a roaming profile, otherwise you have to repeat this every time you login, see Dhz.

Ben Polman 28 nov 2012 16:52 (CET)

Mail problems after supplying password to phishers

  Begin        : 20121116 04:45
  End          : 20121117 ca 12:00
  Affected     : Users of horde webmail and users wanting to send mail to e.g.

Horde webmail again appeared to be misused for sending spam. This could happen because a naive user gave the Science password to phishers/spammers. After first stopping horde, early Friday morning we disabled the account of the naive user and restarted horde. Saturday morning it appeared that this short spam-outbreak had caused administrators of to add our mail server to their blacklist. Therefore we switched the IP-number of this mail server Saturday morning.

Peter van Campen 19 nov 2012 13:33 (CET)

Matlab R2012b

The latest version of Matlab, R2012b, is available for departments that have bought licenses. The software and license codes can be acquired through a mail to postmaster for those entitled to it. The software can also be found on the install-disc. The C&CZ-managed 64-bit Linux machines have this version installed, an older version (/opt/matlab-R2012a/bin/matlab) is still available temporarily. The C&CZ-managed Windows machines will receive this version too.

Peter van Campen 19 okt 2012 18:05 (CEST)

Adobe Creative Suite 6 Web/Design Premium

The most recent version of the Adobe Creative Suite Design/Web Premium Bundle, 6, is available for MS-Windows and Mac OS X. It can be found on the Install network share. After we burnt DVD's it can also be borrowed. The license permits use on university computers and also home use by employees. License codes can be requested from postmaster. One can also order the DVD's on Surfspot.

Peter van Campen 18 okt 2012 16:10 (CEST)

Eduroam incoming working again for iPhone/iPad/iPod

The UCI network management reports that the problem with the incoming version of Eduroam for iPhone/iPad/iPod users has been resolved. Eduroam incoming means that one uses the wireless network of a remote institute, with authentication (login/password) being checked by RU or Science.

Marcel Kuppens 5 oct 2012 17:48 (CEST)

Phishing mail: Update Your Web Mailbox

Recently a number of employees of the Faculty of Science received a phishing email with the subject "Update Your Web Mailbox !!!" This email is supposedly sent by "Science.Ru.Nl Administrator" and tries to lure the recipients into giving away their login credentials. It is not the first time we see a phishing attack specifically aimed at Science-users and it will most probably not be the last time either. The mail contains a link to a shortened URL under . If you fall for this and click on the link it leads you to a (now deleted) Google Docs site. If you are gullible enough to log in with your Science (or RU) credentials, then these become known to Internet criminals. This means that your account and all of your files and email are accessible by those criminals. This can go undetected for a long time until the user credentials are abused in such a way that the effects becomes visible. Usually the criminals try to use the user credentials to send spam via our mail servers, as recently happened. This is something we notice; in such a case C&CZ will disable the user account a.s.a.p. to prevent further abuse of the account and to prevent our mail servers from ending up on black lists.

Peter van Campen 27 sep 2012 11:33 (CEST)

End of life of transparency printer nicolas

Year after year the inkjet transparency printer nicolas was used to produce good-looking color transparencies. Because the printer shows a hardware problem and is used only very seldom, we decided to remove the printer. If one still needs to print transparancies, one can use *laserprinter compatible* transparancies in the laserprinters.

Peter van Campen 25 sep 2012 16:16 (CEST)

Laptop pool

As of October 2012, the Faculty of Science will have a pool of 64 laptops that can be borrowed by employees and students of this Faculty. There are 64 standard-RU laptops (HP Probook 6560b). The laptops can be reserved and borrowed at the Library of Science. Reservations for Faculty education purposes have precedence, especially for the groups that contributed financially to the pool: PUC of Science and the Chemistry Lab. It is also possible to borrow complete laptop trolleys containing around 21 laptops. There are lending regulations. Individuals who borrow a laptop need to sign a lending agreement. There is also a page with user information. The laptops can be used anywhere in the faculty, e.g. on the mezzanine; a study landscape without desktop pc's that will be opened soon.

Caspar Terheggen 25 sep 2012 10:33 (CEST)

TeX Collection 2012

The most recent version of the TeX Collection, June 2011, is available for MS-Windows, Mac OS X and Unix/Linux. It can be found on the Install network share and can also be borrowed.

Peter van Campen 24 sep 2012 11:00 (CEST)

Old pc clearance

Update, September 27: All PCs have gone. Next year there will probably be a PC clearance again.

From September 24, old PCs can be obtained from C&CZ. These PCs have served about 5 years in the computer labs and were replaced last summer. All hard drives have been removed. Employees and students of the Faculty of Science interested in obtaining one of these PCs can make an appointment by mailing the C&CZ helpdesk.

Stefan Reijgwart 21 sep 2012 15:21 (CEST)

Please update Internet Explorer!

Update September 24: Microsoft released an update for Internet Explorer. We urge you to install this update before using Internet Explorer to browse the Internet.

September 19: Due to a new vulnerability in Internet Explorer (versions 6 through 9,it is advised not to use Internet Explorer to browse the Internet. Visiting not-contaminated websites within of course is still possible. Use an alternative like Google Chrome or Mozilla Firefox. Without installation one can use Firefox Portable.

Peter van Campen 19 sep 2012 12:11 (CEST)

New printer 'toorop' near central mezzanine

A new b/w laser printer 'toorop', an HP LaserJet 9050 PCL 6, has been installed near HG01.038, between the two central stairs on the first floor of the Huygens building. Soon the mezzanine next to it will be opened, a study landscape without desktop pc's, suited for laptop usage. There are more than 60 network and power outlets. The network outlets will be opened up when the test with 802.1x network authentication has been done. Until then, only the wireless network can be used. Two new wireless-N access points ought to give enough connectivity.

Peter van Campen 18 sep 2012 16:07 (CEST)

Mobile telephony in and around the Huygens building

Mobile enterprise telephony with Vodafone Wireless Office (VWO) is offered as a service as of today. The indoor coverage of the Vodafone mobile network in all of the Huygens building is good enough to go forward with VWO. There are plans to improve the coverage in the cellars and the buildings around the Huygens building (Logistiek Centrum, NMR, HFML, FEL and Nanolab). The earlier expected connection of KPN and T-mobile to the Distributed Antenna System that was installed for this, is still uncertain. Our telephony page contains all info about VWO (mobile calling and being reachable with RI-internal 5-digit numbers, also outside of the campus. You can also find info about IP-telephony there. IP-telephony (desktop) and VWO (cell-phone) are the future of RU-telephony.

Bert Witte 12 sep 2012 14:11 (CEST)

New print server for 64-bit Windows7

Because we upgraded the computer labs from Windows-XP to 64-bit Windows7, we had to install a new printserver, with the name ''. For all budgetted printers this server must be used. See our printer page for detailed information how to attach a printer ffrom this server.

Wim Janssen 4 sep 2012 16:14 (CEST)

Windows7 and Linux Ubuntu 12.04 in all computer labs

During the summer break, C&CZ has reinstalled all pc's in computer labs (including college and colloquium rooms), with new versions of Windows (7) and Ubuntu Linux (12.04). Existing software (for Windows on the S: and T: discs) is available, but has not always been tested. For Windows7, there is a list of installed software.

Please report all problems a.s.a.p. to C&CZ, e.g. by mailing to , to give us time to solve problems.

Peter van Campen 21 aug 2012 18:15 (CEST)

Phishing mail: Geweldig nieuws!

From May 31, RU-personnel receives phishing mail with subject "Geweldig nieuws!". A link in the mail points to a shortened URL of If one falls for this and clicks the link, then one is redirected to a Google Docs site, that looks like it could be a RU site. If one is stupid enough to enter the U-number and RU-password, then these are at that moment given to internet criminals. They can use this to e.g. try to send spam.

Peter van Campen 31 mei 2012 13:31 (CEST)

End of life of free lineprinter lp5

Since around 1995 is was possible to print without costs on continuous paper on the printer lp5. Last week the printer showed a major hardware problem. The incidental usage by about ten students doesn't give C&CZ a reason to order the costly repair.

Peter van Campen 22 mei 2012 15:42 (CEST)

Eduroam incoming working again

The UCI network administrators told us that in the month April Eduroam-incoming from a different Eduroam institution did not work. Reason for this was a change in the way Eduroam-requests entered the UCI. This has been corrected at the end of April. Authenticating to Eduroam, as explained on our wireless network page, is possible with U-number and with Science loginname.

Peter van Campen 9 mei 2012 18:14 (CEST)

Never ignore a certificate warning!

If a program complains about an incorrect certificate of e.g. a website, then never ignore this, but report this to C&CZ a.s.a.p.. The reason to give this warning is a recent complaint of a browser, that pointed to a contaminated laptop, that launched an ARP spoofing attack. The idea behind such an attack is to listen to network traffic in order to e.g. obtain passwords.

Peter van Campen 25 apr 2012 13:47 (CEST)

Recommendations after hack

The popular Dutch news website has been compromised and altered to serve a malicious worm to those who visited it on March 14, 2012 between 11:30 and 12:30. PC's with older versions of Adobe Reader and Java may have been infected with the Sinowal worm, that is designed to steal passwords, online banking information and other sensitive data. We heard reports that up-to-date installations of F-Secure Client Security blocked this malware. According to ComputerIdee only a few security software suites recognized this malware. The version of Hitmanpro mentioned there has been copied to the Install network share, for employees and students who want to scan their PC.

General recommendations to limit risks:

  • Always update all software, especially browsers, mail clients and software used to show content from the Internet: Java, PDF-readers (Adobe, ...), Office suites, Flash, ...
  • Never trust a compromised system again: Clean the Master Boot Record, e.g. with TDSSkiller by Kaspersky and do a fresh install of the OS, with all updates available.

Peter van Campen 16 mrt 2012 16:20 (CET)

New Matlab license server (old one goes away!) and Matlab R2012a

There is a new license server for the use of Matlab. Users entitled to a license can request the new license codes by sending a mail to postmaster. The old license server will be brought down in the not too distant future, so to avoid problems, all installations of Matlab have to be updated, also older versions! The latest version of Matlab, R2012a, is available for departments that have bought licenses. The software and license codes can be acquired through a mail to postmaster for those entitled to it. The software can also be found on the install-disc. The C&CZ-managed 64-bit Linux machines have this version installed, an older version (/opt/matlab-R2011b/bin/matlab) is still available temporarily. The C&CZ-managed Windows machines will receive this version too.

Peter van Campen 13 mrt 2012 23:43 (CET)

Please use ru-wlan instead of Science wireless!

In the near future the wireless access points in the Huygens building and the buildings around it, will be replaced by new ones, based on a new technique. The Science wireless network will then no longer be available. Therefore please switch over to using the ru-wlan wireless network, that is available before and after. One can use ru-wlan with U-number and RU-password, but also with and Science-password. After the switch, faster (wireless-N) access points wille be used in busy areas. After the switch the eduroam wireless network will be available too, one can use that with and RU-password, but also with and Science-password. Before the switch, eduroam is only available near the Huygens building on the terrace behind the restaurant. In the future ru-wlan will be switched off, only eduroam will survive. Furthermore, there is a plan to have more wireless access outside of the Huygens building, i.e. at the central entrance and the grass behind the Huygens building.

Marcel Kuppens 13 mrt 2012 16:37 (CET)

New paper for copiers and printers

The new Oce BlacklabelZero paper that won the European tender, is being used since recently also for the C&CZ printers, including the Ricoh multifunctionals. The new paper is whiter, cheaper and moreenvironment-friendly. The less white Biotop paper can still be ordered as long as there is RU letter paper of the same color.

Peter van Campen 13 mrt 2012 15:57 (CET)

Which computer lab has free PCs?

Since recently, the website shows which computer lab has free pc's. Advantages of this site over the existing current usage page are that it is realtime and that one can immediately see whether a lab is or will be reserved for lectures. The website can be viewed on smartphones too. The website has been created by Bas Westerbaan in cooperation with C&CZ, the design was made by Judith van Stegeren, Ruben Nijveld helped with mobile support. The source of the reserved hours is

Bram Daams 28 feb 2012 16:53 (CET)

Teachers: test your course software in the summer!

C&CZ plans to reinstall all pc's in the computer labs with 64-bit Windows 7 and Ubuntu 12.04 during the summer holidays. Because it is not guaranteed that all software just runs with these versions of the operating systems, you are advised to reserve time for testing purposes. Test systems will be available at C&CZ in time.

Wim Janssen 28 feb 2012 15:53 (CET)

Network mini switch only to be used after consultation

The new network switches by default allow only two different computers (MAC addresses) for each network outlet, plugging in a third one will shut down the outlet for 15 minutes. If it is necessary to have more computers on a network outlet, please consult C&CZ network management beforehand.

Marcel Kuppens 28 feb 2012 14:44 (CET)

Reset button for Info-PCs

Users were unable to reset or switch on the Info-PCs in the central street in front of the Library of Science, because they are hidden in a cupboard That has been solved now by attaching the reset buttons to the sides of the cupboard.

Peter van Campen 28 feb 2012 14:29 (CET)

Network problems after change of January 28 solved

January 28, the UCI network management installed new software and a new configuration on the Science Faculty router, among other things to prepare for IP telephony. The following week some network problems were reported, which have been traced to a high cpu load of the router. After a few temporary measures were taken, on Monday January 28 18:00-18:45 a new configuration was installed, after which the cpu load hasn't been high again and the network problems appear to have been solved more permanently.

Marcel Kuppens 28 feb 2012 14:00 (CET)

Intel Compilers on cluster nodes and login servers

The Intel Cluster Studio for Linux is available on cluster nodes and login servers in /opt/intel. C&CZ bought two licences for concurrent use of this compiler.

Ben Polman 21 feb 2012 12:48 (CET)

SPSS19 everywhere, older versions outdated

We have installed SPSS19 on all C&CZ Managed Windows and Linux pc's. The license for older versions of SPSS is terminated as of July, 2012. For installation on privately managed computers of employees and students of the Science Faculty, you can find the software on the Install network share, also for Mac.

Wim Janssen 21 feb 2012 11:29 (CET)

Peage available at FNWI for RU students

As of February 13, 2012 FNWI students can use the new Peage printing and copying system of the Radboud University. FNWI staff cannot use Peage yet. Until everyone at FNWI can use Peage both the current system and Peage are available.

Caspar Terheggen 17 feb 2012 19:03 (CET)

Firefox 9 on Managed Windows PC's

A new version of Firefox (9) has been installed on the managed Windows PC's, including all plugins that were available for the old version. Currently the new version is only available through the Start menu, but soon also through the shortcut on the desktop.

Ben Polman 7 feb 2012 15:13 (CET)

Maple 15

A new version (15) of Maple has been installed on Linux. Soon it will also be available on the Windows-XP Managed PCs. It can be installed on Windows (64-bit of 32-bit), Mac or Linux (64-bit or 32-bit) from the install network disk. The license codes can be requested from postmaster. Maple is also licensed for home use by employees and students.

Peter van Campen 27 jan 2012 13:11 (CET)

Printer jansteen2 replaced by escher (HP 9050)

The b/w printer in the Library of Science, that had the name jansteen2, has been replaced by a new b/w laserprinter called esxcher. Escher is an HP LaserJet 9050.

Peter van Campen 23 jan 2012 12:40 (CET)

Network interruptions in and around Huygens building, Saturday January 28 09:00-13:00

The router for the Huygens building and nearby buildings will have a few service interruptions, since the UCI needs to install new connections and new software. All network services with clients or servers connected through that router will have service interruptions.

Marcel Kuppens 19 jan 2012 15:12 (CET)

Faculty Education Award 2011


The Faculty of Science Education Award 2011 was awarded to C&CZ, for its "long and excellent service record with regards to the provision of support to students and teachers", according to the unanimous jury. The dean, who presented the award, mentioned several developments in the IT infrastructure and the teaching support systems and the close cooperation with staff and students, which makes that products are developed that are needed. Since 2001, the Faculty Education Award is awarded by representatives from the Faculty Student Council and both student and staff faculty degree programme committees. The jury is chaired by the Vice-Dean for Education. The award consists of a certificate and a work of art by Anneke van Bergen. C&CZ is very honoured by this splendid award.

Caspar Terheggen 03 jan 2012 14:25 (CET)

Matlab R2011b

The latest version of Matlab, R2011b, is available for departments that have bought licenses. The software and license codes can be acquired through a mail to postmaster for those entitled to it. The software can also be found on the install-disc. The C&CZ-managed 64-bit Linux machines have this version installed, an older version (/opt/matlab-R2011a/bin/matlab) is still available temporarily. The C&CZ-managed Windows machines will receive this version too.

Peter van Campen 22 dec 2011 16:42 (CET)

Change ru-wlan, Dec 19 23:00-24:00 hours

The UCI let us know that the ru-wlan wireless network will have a service window on december 19 between 23:00 and 24:00 hours. In this service window the number of IP addresses is enlarged from 2000 to 4000 and the authentication gets quickened and for iPhones improved. After this service window it is no longer necessary to use profiles for iPads and iPhones. During this service window use of ru-wlan will not be possible.

Marcel Kuppens 19 dec 2011 16:31 (CET)

TeX Collection 2011

The most recent version of the TeX Collection, 2011, is available for MS-Windows, Mac OS X and Unix/Linux. It can be found on the Install network share and can also be borrowed.

Peter van Campen 16 dec 2011 17:26 (CET)

Split-view DNS could influence Internet at home

Anyone using at home a nameserver like, should remove these DNS-servers from the list of DNS-servers, because we started using split-view DNS. With split-view DNS, we can give internal (RU on campus) pc's answers differing from those given to external pc's. The UCI introduced this a few months ago for e.g. the DNS zones and to increase IT security.

Peter van Campen 15 dec 2011 15:08 (CET)

Never react to an e-mail that asks for your password!

A few days ago one of our users replied to an e-mail that apparently was sent by "support" and asked for username and password. This account was later misused to send hundred thousands spam-mails through our mail server. This resulted in the blacklisting of our outgoing mail server in e.g. the blacklists of Windows Live Hotmail. The fastest way to remedy this is to give our outgoing mail server a different IP-address, which we did this morning. Lesson: Never reply to an e-mail that asks for your username and password! It causes a lot of trouble for us and other users.

Peter van Campen 5 dec 2011 11:10 (CET)

New Blackboard functional manager

As of November 15 Fred Melssen started to work for FNWI. Fred's main tasks will be: development and management of ICT solutions for education, and functional manager Blackboard for FNWI. As such Fred is the successor of Pauline Berens and immediate colleague of Remco Aalbers. Fred was formerly employed at the Nijmegen School of Management as ICT specialist and programmer for Education, and functional manager Blackboard, as well as programmer at the UCI. Fred's function is jointly managed by the Education Center and C&CZ. His workplace is at C&CZ.

Caspar Terheggen 21 nov 2011 17:18 (CET)

Milestone Linux Compute Cluster: 512 CPU-cores and 1024 GPU/CUDA-cores

Early 2006 a faculty Linux compute cluster was started by the purchase of 4-core rackmountable servers by several departments. The latest additions to the cluster, a machine with 48 CPU-cores and a machine with 12 CPU-cores and 1024 CUDA GPU-cores in 2 NVIDIA Tesla M2090 cards, brought the size of the cluster to these milestone figures. Source code has to be rewritten to make use of CUDA-cores. The latest version of Matlab has support for the use of CUDA-cores. For workstations and servers, including these compute servers, Fedora Linux is gradually being replaced by Ubuntu LTS Linux.

Peter van Campen 31 okt 2011 15:05 (CET)

BASS and single logon

For security reasons direct access to the concern application BASS used to be blocked, even from within the RU internal network; one had to logon to the Port Forwarder first which meant two logons in a row. With the RU central firewall in place the first logon is not necessary anymore (although still possible) for PC's which are located behind the firewall from a network topology point of view. A significant amount of the PC's in FNWI have already been relocated behind the firewall. On the BASS page under System Configuration you can see the current status of your PC and how to configure your PC to be able to switch to single logon.

Bram Daams 7 okt 2011 16:35 (CEST)

Mobile telephony: coverage and future

The coverage of the Vodafone mobile network in the Huygens building has been improved considerably, it should be good in the whole building now. We plan to connect the mobile networks of KPN and T-Mobile to the newly installed Distributed Antenna System as well. The improved coverage is a necessary step to use Vodafone Wireless Office, which allows phone calls to and from cell phones using the RU-internal five-digit numbers. The future of enterprise telephony for Radboud University consists of Voice over IP for desktop phones and Wireless Office for cell phones.

Bert Witte 6 okt 2011 14:01 (CEST)

Update on the transfer of PC's to GDI

The transfer to GDI of the PC's in the Personnel Department to GDI is almost done and we have reached an agreement on the way in which the PC's in the computer labs, the Library of Science, and the 'studielandschap' will be transferred.

Caspar Terheggen 6 okt 2011 12:43 (CEST)

Matlab R2011a

The latest version of Matlab, R2011a, is available for departments that have bought licenses. The software and license codes can be acquired through a mail to postmaster for those entitled to it. The software can also be found on the install-disc. The C&CZ-managed 64- and 32-bit Linux machines have this version installed, an older version (/opt/matlab-R2010b/bin/matlab) is still available temporarily. The C&CZ-managed Windows machines will receive this version too.

Peter van Campen 5 okt 2011 23:45 (CEST)

Versioning of text and source code: Subversion hosting

Are you developing software? Do you write code? You've probably created some zip files of working versions to fall back to. Sounds familiar? You can now use the Subversion service of C&CZ. Subversion supports you with versioning of source code files. Using Subversion, progress becomes visible and there's always an 'undo button'. Ultimately, it's a nice way to manage any kind of collaborative work where multiple individuals are editing the same files. The Subversion service is available for people with a Science account. Repository access is also possible for people from outside the faculty.

Bram Daams 28 sep 2011 17:16 (CEST)

Customer afternoon GDI, CIM and UCI

The IT User Service Group (GDI), the department Concern Information Management (CIM) and the University IT Centre (UCI) organize a common customer afternoon on Thursday October 20, 14.00-17.00 hours in the Mohrmanzaal (Aula, Comeniuslaan 2). Project leaders and other RU-experts will talk about recent developments w.r.t. digitization of documents on campus, the inclusion of personal particulars in concern systems, the e-mail- and calendar system Share and the facility management information system Planon. You can register for the event (before October 1) by sending an e-mail to the UCI secretariat or call them (17999).

Caspar Terheggen 28 sep 2011 13:38 (CEST)

Ru-wlan aanpassingen

The ru-wlan wireless network can now also be used with a Science account, using Starting October 3, 2011, the UCI is switching off direct peer-to-peer traffic between wireless client, at first outside the Huygens building. This will improve the security of the network.

Marcel Kuppens 20 sep 2011 15:51 (CEST)

Reference Manager license terminated end 2011

Many years the UMCN has had a license for the use of Reference Manager within RU and UMCN. Some employees within the Faculty of Science used this, instead of the RU standard EndNote. At the end of 2011, the UMCN terminates the license for Reference Manager, it has switched to EndNote. More information about the switch to EndNote can be found on the University Library website.

Peter van Campen 19 sep 2011 17:41 (CEST) mail-addresses removed

All users with a @* email address, which almost always is used only to forward the mail to a @* address, received almost two months ago an email that these addresses would be removed today. Today all @* have been removed, with a temporary exception for departments that have not been able to get externally registered addresses changed. This removal of @* email addresses has been coordinated between the administrators of email servers at Radboud University.

Peter van Campen 16 sep 2011 13:11 (CEST)

Adobe Creative Suite 5.5 Web/Design Premium

The most recent version of the Adobe Creative Suite Design/Web Premium Bundle, 5.5, is available for MS-Windows and Mac OS X. It can be found on the Install network share and can also be borrowed. The license permits use on university computers and also home use by employees. One can also order the DVD's on Surfspot.

Peter van Campen 14 sep 2011 11:11 (CEST)

Intro ICT services for new students

In the first (introductory) week of the new college year a presentation is given about the facultary ICT services, Blackboard, and the student portal. These presentations are now online.

Caspar Terheggen 1 sep 2011 17:14 (CEST)

PC's computer labs: more, new and Ubuntu

The page about the computer labs lists all details about the PC's in the computer labs. The most important changes are:

  • All PC's have been reinstalled during the summer break.
  • All PC's now are dual-boot Ubuntu Linux and Windows XP. Fedora Linux is no longer available in these labs.
  • In TK075 66 new PC's have been installed during the summer break.
  • The new lab TK137 has been created with 49 PC's from other labs.

Wim Janssen 29 aug 2011 17:59 (CEST)

HP Battery Pack Safety Recall

Earlier this year HP has issued a Notebook PC Battery Pack Replacement Program notice regarding a number of notebook models which were shipped with battery packs which have the potential to overheat, posing a fire and burn hazard to consumers. The list of affected models also includes a number of Compaq products. According to the HP notice the easiest way to validate your battery is to visit the HP Notebook PC Battery Replacement Program website. The Recall notice states that if your battery is affected, HP will provide a free replacement battery pack.

Caspar Terheggen 29 aug 2011 16:58 (CEST)

Blackboard FAQ

Blackboard FAQ

Pauline Berens 16 jun 2011 09:17 (UTC)

RU password reset for employees

With your U-number (personnel number) and RU-password you can login to RU webapplications. Probably you know you can ask for a password reset via C&CZ in case you loose your RU-password. Please bring your peronnel pass or other id in that case. Are you also aware of the possibility to get an activationcode by sms? To enable this functionality, please once register two questions at More info on and We strongly recommend this do-it-yourself method.

Pauline Berens 15 jun 2011 12:19 (UTC)

Removing old addresses helps block spam!

The last few days some users receive more spam than normally. In many cases the spam has been sent to an old email-address. On the Do It Yourself website you can see what old addresses you still have. If you send a mail to with the list of addresses you want removed, that can make a big difference for you. A plan is being made to remove all addresses, but maybe you would like your old addresses to be removed sooner.

Peter van Campen 11 jun 2011 17:41 (UTC)

IT Security Campaign at the Faculty of Science

In April, May and June, C&CZ, GDI and UCI carry out an IT security campaign throughout Radboud University. During the campaign, extra attention will be paid to matters such as security software, keeping all software up-to-date, using Blackboard more secure, how to choose a safe password, how to use USB-sticks securely and 'phishing'. The campaign at the Faculty of Science started on Monday, May 23. On the RU IT security site you can find much more information about IT security. Everything under the motto: RU Secure!

Peter van Campen 25 mei 2011 09:49 (UTC)

F-Secure security software, free for home use too!

Some employees and students may be unaware that the F-Secure security software can be used freely, also at home. License codes for F-Secure can be found on Radboudnet.

Peter van Campen 25 mei 2011 13:36 (UTC)

USB-sticks causing infections

Many PC infections occur because the malware on a USB-stick is automatically started when you connect it to the PC, resulting in an infected PC. You can prevent this from happening by disabling the ‘autorun’-option on the PC.

Ben Polman 25 mei 2011 13:57 (UTC)


Sometimes even university staff and students are tricked into replying to a phishing email: you receive an email that looks like someone from support asks to reply with your password, to prevent your email account from being blocked. Never reply to these fake senders! Support personnel would never ask you for your password!

Peter van Campen 25 mei 2011 14:56 (UTC)

Lock screen when leaving the room!

Leaving your office for a few minutes? Then make sure to have your screen locked! If you leave your computer unattended (using no screensaver with password protection) and your room hasn't been locked, there is a chance that the data on your PC could be compromised, or that illegal actions could be carried out by someone. During the campaign, we will devote extra attention to unattended PC’s. You might be surprised to find a 'static' sticker on your monitor. You can turn on screen lock on a Windows computer by pressing the Windows and the L-button simultaneously.

Peter van Campen 25 mei 2011 15:44 (UTC)

Security Quiz

If you want to know how smart you are w.r.t. IT-security, the Security Quiz of Canadian Wilfrid Laurier University can help. Can you get a 100% score there? A quiz with direct feedback can be found at George Mason University, USA.

Peter van Campen 25 mei 2011 16:07 (UTC)

Virus scanning software on Install share

During the IT security campaign, USB sticks with virus scanning software and playing cards of Cybersave Yourself have been distributed. The virusscanner software of the USB-stick has been copied to the Install share.

Peter van Campen 31 mei 2011 12:37 (UTC)

Spamming PC's noticed faster

CERT-RU, that coordinates RU IT-security incidents, regularly receives reports about PC's that are distributing spam mail. Often these have been noticed by Senderbase, because the daily mail volume has been much larger than the monthly average. The routers at the Science Faculty log the initialization of an SMTP-connection outside Radboud University. Therefore spamming PC's often already have been cleaned when CERT-RU gets noticed by an outside party.

Marcel Kuppens 26 mei 2011 21:21 (UTC)

Changes in IT services

On September 1, 2009 GDI (Gebruikersdienst ICT) was formed by combining the former Computer Support Groups (COG's) of the various faculties and clusters of our university. Because of the special role of IT for FNWI, C&CZ continued to exist as the IT service group for FNWI.

Based on a formal decision of the Executive Board all standard Windows workstations and student PC's campus wide will be transferred to GDI. C&CZ will remain responsible for all other IT services in this faculty. At the moment GDI is preparing the transfer of the Windows workstations of the service departments as well as all course PC's. Users will be informed in time about the consequences of these changes. Until the takeover, which will take place in steps, C&CZ will remain responsible for all IT services for FNWI and will remain reachable through the well known channels.

Caspar Terheggen 15 apr 2011 16:07 (UTC)

New course scheduler in Blackboard

Advantages: better error handling and nicer layout.More...

Pauline Berens 22 feb 2011 14:59 (UTC)

Workstation Unlocker on student PCs

On all student PCs (study area, PC rooms, and the info PCs near the library) the Workstation Unlocker has been installed.

This software enables everyone to release a locked PC after a fixed timeout.

The user currently logged on to the PC will be logged off without the need to reboot the PC.

Information about this software can be found at

Wim Janssen 16 feb 2011 09:53 (UTC)

Ubuntu login server

In the process of gradually replacing Fedora by Ubuntu, there have been several Ubuntu clients and servers installed. One of these is an experimental Ubuntu 10.04 LTS (Lucid Lynx) login server for general use.

The choice for Ubuntu 10.04 LTS (Lucid Lynx) has been made because of the L(ong) T(ime) S(upport), 3 years for desktops and 5 years for servers. This in contrast to approximately 1 year updates and support for Fedora. Software, commonly used within the faculty, is available.

More likely than not, packages or programs will be missing or work in slightly different ways than on a Fedora system. It's also possible that settings for Fedora might cause problems on the Ubuntu systems. Please do not hesitate to report problems. Regrettably, we cannot garantee that all problems can or will be solved immediately.

Wim Janssen 16 feb 2011 09:53 (UTC)

New names for Linux login servers

Currently the login servers are named (LInux LOgin server) and However, the actual machines have different names, and respectively. This leads to confusion with some of our users. To address this issue we will phase out and rename some machines.

The oldest server will be phased out no sooner than can take over. The current Fedora login server will be renamed to

The name lilo will eventually become an alias for the fastest login server and the name stitch will, for the time being, become an alias for lilo2. Whenever replacing login servers, new machine will receive a successive number, so lilo3, lilo4, etc.

Wim Janssen 16 feb 2011 09:53 (UTC)

Microsoft Office 2007

Currently the default office software on campus is Microsoft Office 2007. We tried to install this software on as many PC's as possible. If you still use an older version of Office then we would advise to install Microsoft Office 2007.

If your PC is owned by the university than you are allowed to use the campus license and you can borrow the software from our department or do the installation directly from the install disk (\\\install).

For privately owned PCs you can buy the software at a reduced price at Surfspot.

Wim Janssen 16 feb 2011 09:53 (UTC)

Windows print server

A new Windows 2008 printer server has been installed to support departemental printing. The server is named This server can support printing from Windows XP, Windows Vista (32 and 64 bit) and Windows 7 (32 and 64 bit). Printer drivers are automatically installed by connecting to the printer server and selecting the print queue.


  • Currently very little problems occurred


  • Only for standard, frequent installed, common available printers (HP LaserJet, Xerox, Ricoh)
  • Little protection against abuse
  • Cannot make use of the CnCZ print budget software, so no accounting or print budget facilities

This implies that only printers that are not publically available should be considered adding to this server. Please contact CnCZ to figure out if a printer is suitable for installation.

See Printers_en_printen for an explanation how to connect printers.

Wim Janssen 16 feb 2011 09:53 (UTC)

Quick start videos and manuals on Blackboard

To become handy in Blackboard 9.1., there're plenty of learning materials available. There's even a Blackboard organization run by Manfred te Grotenhuis, an FSW teacher, on assessments in Blackboard 9.1. Please let us know before the 18th of February 2011 in case you want to be enrolled in this organization. Teachers can send their u-number to

Pauline Berens 4 feb 2011 12:44 (UTC)

Information about service interruptions and maintenance

Feel free to use our new page Service Interruptions and Maintainance. Be quickly informed via the CPK mailinglist or the RSS feed. There's an archive containing Recent Service Interruptions as well.
Pauline Berens 26 jan 2011 15:25 (UTC)

Poor Blackboard performance? Use Firefox or IE8

The Grade Center can be slow, especially in courses in which lots of students are enrolled. We're working on installing Google Chrome.
Pauline Berens 26 jan 2011 15:25 (UTC)

Video recorded lectures: tips for teachers

  • Please repeat questions of students, because the microphone is closer to you than to them.
  • Please start every sheet in your Powerpoint presentation with text, not with an image. This improves searching for words in the Flash application.

Pauline Berens 26 jan 2011 15:25 (UTC)

Get more out of Blackboard: Evaluation tools

Did you see the tools to follow your students behaviour in your Blackboard course already? Please try Control Panel, Evaluation

  • Performance Dashboard: when did students last visit your Blackboard course?
  • Course Statistics: shows all students activity in your Blackboard-course
  • Early Warning System: sends you an email when a student fails an exam, might mis a deadline etc. Might come in handy!

Need some help? Feel free to mail the FNWI Blackboard Helpdesk

Pauline Berens 26 jan 2011 15:25 (UTC)

MS Office Visio and Project 2010

MS Office Visio and Project 2010 are available for computers owned by the Faculty of Science, in almost all versions: NL/UK and 32/64. Only Visio 32 NL is missing at this moment. The CD's are available on the install disc.

Peter van Campen 20 dec 2010 16:12 (UTC)

NL Language Pack for MS Office 2010 UK

The Language Packs for the 32- en 64-bits version of MS Office Professional Plus 2010 are available for computers owned by the Faculty of Science. The CD's can be borrowed and are available on the install disc.

Peter van Campen 20 dec 2010 12:46 (UTC)

C&CZ News feed for teachers about IT and education related subjects

This feed contains news for FNWI teachers about IT and education related subjects, especially E-learning and Blackboard.

Pauline Berens 9 dec 2010 10:04 (UTC)

Endnote X4 available

Endnote version X4 is available for MS-Windows and Macintosh. It can be installed on Windows from the install network disk. The CDs can also be borrowed by employees and students, for home use too. It will also be installed shortly on the Windows-XP Managed PCs.

Peter van Campen 6 dec 2010 15:35 (UTC)

New mail/calendar service Share

The UCI has developed a new combined mail and calendar service for the RU. The service called Share is based on the open standards product Zimbra. All RU students and a selection of RU employees are already using Share. Deployment of Share at FNWI depends on the migration of the FNWI Exchange accounts to Share. This migration in turn requires a number of shortcomings in Share to be resolved. At the moment it is unclear when Share will be available for FNWI.

Caspar Terheggen 20 nov 2010 20:05 (UTC)

Terena SSL certificates

For domain names registered through C&CZ a signed SSL certificate can be requested free of charge via a mail to postmaster. These certificates are signed by Terena, a Certificate Authority trusted automatically by all major browsers.

Caspar Terheggen 20 nov 2010 18:05 (UTC)

Matlab R2010b

The latest version of Matlab, R2010b, is available for departments that have bought licenses. The software and license codes can be acquired through a mail to postmaster.(/opt/matlab-R2009b/bin/matlab) The software can also be found on the install-disc. The C&CZ-managed 64-bit Linux machines have this version installed, an old version (/opt/matlab-R2009b/bin/matlab) is still available temporarily. The C&CZ-managed Windows machines will receive this version within a few days.

Ben Polman 19 nov 2010 17:28 (UTC)

MS Office, latest versions for campus use for Windows and Macintosh

The DVD of MS Office Professional Plus 2010 for Windows XP/Vista/7 NL/UK 32/64 and those of the UK and NL versions of MS Office for Mac 2011 are available for computers owned by the Faculty of Science. The DVD for Windows can be borrowed and is available on the install disc. The DVD's for Macintosh can be borrowed.

Peter van Campen 20 nov 2010 18:51 (UTC)

Videos Symposium IT and Education online

The videos (in Dutch) of all presentations of the IT & Education Symposium which was held on October 1, 2010 are recommended to all lecturers interested in educational reform. Contributors:
Drs. H.P.A.M. Geurts: Symposium Education-ICT Opening
Prof. dr. F.P.J.T. Rutjes: Chemical education in silico
Prof. dr. S.E. Speller: An STM for everybody (STM=Scanning Tunneling Microscope)
Dr. E.S. Pierson: Virtual Classroom Biology: the springboard impact
Dr. T.F. Oostendorp: ECGSIM (ECGSIM = Electro CardioGram SIMulation)
Prof. dr. E. Barendsen: Wiki-technology and cooperative learning

Pauline Berens 11 okt 2010 12:35 (UTC)

New Blackboard version

There is a new version of Blackboard. Furthermore the Blackboard page in the C&CZ wiki was renewed and there is a new Blackboard maintainer for the Faculty.

Pauline Berens 11 okt 2010 11:57 (UTC)

Blackboard and Course Videos

For "Onderwijs in Beeld" a new Flash player is in use with a number of useful additional features.

Pauline Berens 11 okt 2010 11:57 (UTC)

Blackboard and the Student Portal

The Student Portal will become the central daily entry point to RU web services for students. The portal shows, amongst other things, the most recent Blackboard announcements.

Pauline Berens 11 okt 2010 11:57 (UTC)

print_mail_to_link('_Science-mail_forwarded_to_', '')">New students: Science-mail forwarded to

In the first weeks of the new college year, mail sent to new students, has been forwarded to their Studielink address, because no address was available. Today, this forward has been changed to the address, because Biology otherwise could not send mail to all new students. If a new student wants to change the forwarding address, that can be done on the Do-It-Yourself website.

Ben Polman 23 sep 2010 16:23 (UTC)

Save settings on B-FAC PC's

If you want to save your user settings when logging in on the PC's in study landscape, computer labs, etc., you have to login to the Do-It-Yourself website and check in Profile: "Roaming profile for B-FAC domain". This makes logging in a bit slower, because all user settings have to be copied from a server. The advantage is that all user settings are saved when logging out. An example of such a user setting is the trust of all "" sites in the NoScript extension for Firefox, that is necessary to use e.g. Blackboard. New logins from now on will get a roaming profile in all domains.

Ben Polman 22 sep 2010 17:44 (UTC)

New head of department

November 1, 2010, Peter van Campen will go back to an administrator/developer function, the new head of C&CZ will be Caspar Terheggen.

Peter van Campen 22 sep 2010 13:44 (UTC)

Copy cards go away

The copy cards with a magnet strip, that can be used with the multifunctional copiers, will go away, starting in a few months. To print and copy in the future Peage-systeem, one needs a chip card and a network budget. In the near future the first multifunctional in this new system will be placed in the central hall of the Huygens building. The first few months this system can only be used by students, so the other Science-multifunctionals will be switched to this new system later. Departments are advised to keep less copy cards in stock.

Peter van Campen 22 sep 2010 09:06 (UTC)