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Archived news items can be found in the news archive.
- 1 Printer queues can be viewed in DIY
- 2 New printserver
- 3 Test of Ubuntu 14.04 on Linux login server lilo4
- 4 Posters on canvas (for hand luggage)
- 5 C&CZ day out: Thursday June 12
- 6 Maintenance wireless infrastructure at May 19
- 7 National Instruments LabVIEW on Install network share
- 8 Problem with halting large filetransfers solved
- 9 ArcGIS campus license?
- 10 Peage MFP Huygens building not available on April 28/29/30
- 11 Change passwords after Heartbleed OpenSSL bug
- 12 Eduroam adjustments March 27
- 13 XP support ends on April 8!
- 14 Password lock-out only after 10 false attempts
- 15 Matlab R2014a available
- 16 Producing booklets with the Konica Minolta MFP pr-hg-00-002
- 17 Eduroam and wired network adjustments
- 18 SURFnet FileSender: send large files securely
- 19 F-Secure security software: for Mac and Android too
- 20 Scanning on the Konica Minolta MFPs
- 21 Julia programming language
- 22 BASS problem with Java 7 resolved
- 23 Tele lecturing and video conferencing
- 24 RU uniform print costs
- 25 New network disks bigger and less expensive
- 26 MobaXterm: powerful X11/SSH/etc. client for Windows
- 27 Automatic configuration of mail clients
- 28 Laptops without wifi to use for examinations without Internet access
- 29 Backup service completely renewed
- 30 Major improvements in Web lectures user interface
- 31 BASS Java 7 problem
- 32 Postponed replacement of home-server "bundle"
- 33 Upgrade F-Secure security software
- 34 Upgrade FTP service: easily publish big files
- 35 Filemaker Pro Advanced on Install network share
- 36 End of support for X-win32, switch to Xming
- 37 Ru-wlan wireless will be discontinued, switch to Eduroam in time
- 38 Open network outlets with authentication in Library of Science and on mezzanine
- 39 Microsoft support for Windows XP ends, please change a.s.a.p!
- 40 F-Secure security software update available / home use not free anymore
- 41 Poster printer "kamerbreed" repaired
- 42 Windows 8.1 on Install network share
- 43 Information security and cloud services
- 44 Migration of @fnwi.ru.nl mailboxes
- 45 Matlab R2013b
- 46 Long filenames cause printing problems
- 47 Webmail: Roundcube replaces Horde
- 48 New phone number C&CZ Helpdesk: 20000
- 49 BASS: direct access only, Port Forwarder will stop
- 50 Ru-wlan wireless will be discontinued, switch to Eduroam
- 51 Prezi Enjoy Edu license
- 52 iOS 7 for Vodafone Wireless Office users
- 53 Don't fall for phishing mails!
- 54 Price A0 posters reduced
- 55 Old pc clearance
- 56 Laptop pool: Eduroam and guest login
- 57 Network outlets with authentication in Library and on mezzanine
- 58 Eduroam wireless everywhere, Science wireless terminated
- 59 KM printers/copiers/scanners active, Ricohs removed
- 60 PC's computer labs: more and new
- 61 Xafax copier units removed
- 62 End of Science wireless, enter Eduroam
- 63 Mail problems after supplying password to phishers
- 64 New multifunctional printers everywhere
- 65 Java 7 suitable for BASS
- 66 A0 photo printer operational again
- 67 BASS and RU password the same
- 68 Linux login server lilo3 replaces lilo1
- 69 Ricoh and Xafax replaced by Konica Minolta
- 70 ATLAS.ti on Install network share
- 71 Voting PC's for student elections
- 72 MS Windows 8 on Install network share
- 73 Photos Radboud Sports of Faculty of Science staff and students
- 74 Moved logins
- 75 Wireless network around Huygens building
- 76 CMS functional manager Wim Janssen stationed at C&CZ
- 77 Electronic cost declaration through i-Expense, also from home/Internet
- 78 Booking system for scientific instruments
- 79 Safe disposal of ICT equipment and data carriers
- 80 New Functional Manager CMS
- 81 Replacement of Ricoh multifunctionals by Konica Minolta
- 82 Matlab R2013a
- 83 More IP-numbers for ru-wlan and Science (wireless)
- 84 Phishing mail: "Belangrijke boodschap met betrekking tot uw Radboud Universiteit Webmail" en "Fwd: Your e-mail will expire soon"
- 85 New Radius server for ru-wlan and eduroam (wireless)
- 86 Euroglot: new license on Install network share
- 87 MS Office 2013 on Install network share
- 88 SPSS 21 and AMOS on Install network share
Printer queues can be viewed in DIY
Bram Daams 23 mei 2014 17:25 (CEST)
The management of almost all printers has been moved to a new server. If you still attach a printer from the old printer-srv, you will receive an email with the request to move to the new server, as detailed on the printer page. Please report all problems.
Wim Janssen 23 mei 2014 17:14 (CEST)
Test of Ubuntu 14.04 on Linux login server lilo4
As a test of the new version of Ubuntu, 14.04 LTS, we have installed a new login server lilo4.science.ru.nl. In a few months it will replace the five year old login server lilo2. The name lilo, that always points to the newest/fastest login server, will then be moved from the two year old lilo3 to the new lilo4. The new lilo4 is a Dell PowerEdge R420 with 2 Xeon E5 2430L v2 processors with 6 cores. Because we enabled hyper-threading, it appears to have 24 processors. It has 32 GB of memory. For cautious users wanting to check the fingerprint of the public RSA key before supplying their Science-password to the new server: aa:ad:c0:2e:60:9d:d3:cd:ca:a4:59:7d:d0:d8:4c:68. Please report all problems with this new version of Ubuntu Linux.
Erik Joost Visser 20 mei 2014 17:02 (CEST)
Posters on canvas (for hand luggage)
It is now possible to print on canvas on the repaired poster printer "Kamerbreed". Canvas prints can be folded and therefore included in the hand luggage. That can be an advantage over a poster print on photographic paper, that has to be carried in a large tube. The price for printing on canvas is 36 € per A0.
Stefan Reijgwart 16 mei 2014 12:15 (CET)
C&CZ day out: Thursday June 12
The yearly day out of C&CZ is scheduled for Thursday June 12. C&CZ can be reached in case of serious disruptions of service.
Peter van Campen 13 mei 2014 13:03 (CEST)
Maintenance wireless infrastructure at May 19
At Monday May 19, a major upgrade of the wireless infrastructure and its maintenance tool (called Prime) will take place by the ISC. Therefore the wireless service (i.e. Eduroam) will be interrupted several times from 8:00 pm. Existing wireless connections will be lost and new connections will not be possible for some time. Due to the complexity of this operation this maintenance will possibly be continued at Monday, May 26, again with interruptions from 8:00 pm.
Marcel Kuppens 8 mei 2014 12:12 (CEST)
To make it easier to install NI LabVIEW for departments that participate in the license, all DVDs of the "Fall 2013" version have been copied to the Install network share. License codes can be obtained from C&CZ helpdesk or postmaster. When the 2014 version arrives, it will also be copied to the Install share.
Peter van Campen 24 apr 2014 15:58 (CEST)
Problem with halting large filetransfers solved
Next Thursday morning, April 24 the ISC network admins will change a setting in the RU-firewall, as a result of a few reported problems with halting transfers of large data files. The firewall does TCP Sequence Number Randomization for security reasons. Therefore TCP SACK will be disabled in the firewall, which makes modern hosts that use SACK no longer having halted connections through the firewall.
Marcel Kuppens 17 apr 2014 17:15 (CEST)
ArcGIS campus license?
The ArcGIS (Geographical Information System) software suite is used increasingly within the Nijmegen School of Management, so much that the current number of available licenses is no longer sufficient. They therefore want to know whether other faculties want to participate in a campus license for ArcGIS. A campus license for three years costs €5500 the first year and €8,500 subsequent years. If interested, please contact C&CZ.
Peter van Campen 17 apr 2014 13:08 (CEST)
Peage MFP Huygens building not available on April 28/29/30
April 28/29/30, the Peage multifunctional (printer/copier/scanner) and the Peage top-up unit near the restaurant in the Huygens building cannot be used. The ISC will investigate then if Peage can also be made available for employees instead of only for students. On April 28, the MFP will be moved to the test location, on April 30, it will be moved back.
Peter van Campen 15 apr 2014 11:00 (CEST)
Change passwords after Heartbleed OpenSSL bug
If you don't want to read the details below: it is advised to change the Science password on the DIY website. The same holds for the RU password and other passwords for Internet services.
April 7, 2014, a two-year-old vulnerability was announced in several versions of OpenSSL. OpenSSL is used for encrypting network traffic. Because of this vulnerability, an attacker could have retrieved the secret key of a service, with which traffic could be decrypted. In addition to this, due to this vulnerability an attacker could read the memory of the service, thereby retrieving sensitive information like passwords.
After the announcement of this Heart Bleed OpenSSL leak all vulnerable C&CZ services were automatically repaired. On Thursday, April 10th, we have deployed new certificates for these services. The old certificates will be revoked. If one has used one of these C&CZ services, it is wise to change the Science password on the DIY website. The old password could have become known to an attacker. For the full list of C&CZ services that were vulnerable and references to vulnerable external services, see the C&CZ certificate page. The most used ones are:
- Mail users:
- squirrel.science.ru.nl: The old Science webmail service was vulnerable since January 29, 2014.
- roundcube.science.ru.nl: The new Science webmail service.
- autoconfig.science.ru.nl: The website for automatic configuration of mail clients like Thunderbird and Outlook.
- Lecturers: dossiers.science.ru.nl and eduview.science.ru.nl
- MySQL database owners: phpmyadmin.science.ru.nl
- FNWI news letter editors: newsroom.science.ru.nl
Peter van Campen 11 apr 2014 15:20 (CEST)
Eduroam adjustments March 27
The ISC let us know that Thursday evening March 27, they will change settings of the controllers of the Eduroam wireless network, in order to resolve problems. Please report to if you notice improvements due to these changes or if they seem to cause problems.
This is separate of the earlier announced adding and moving of wireless access points in order to improve the wireless coverage in the Huygens building before the end of April.
C&CZ invites everyone to report problems with the wireless and wired network to
Marcel Kuppens 27 mrt 2014 14:15 (CET)
XP support ends on April 8!
As announced before, from April 8 Microsoft will no longer support Windows XP. Therefore C&CZ urges everyone to change to a different operating system before that date, if possible. XP computers that cannot be upgraded, e.g. because they are attached to a measuring device which requires XP, can be moved to a shielded part of the network. PC's can be upgraded to a C&CZ managed Windows 7 and/or Ubuntu 12.04 PC. On a Windows7 managed PC, a department can have local administrator (localadmin) rights. One can also ask C&CZ to just install Windows 7 and/or Ubuntu 12.04 on a PC, after which the user can manage the PC her/himself. Please contact the C&CZ helpdesk if you want to make use of this possibility. Please note that if a PC doesn't have the required hardware, one will have to buy new hardware, e.g. a memory upgrade or a new PC entirely.
Peter van Campen 21 mrt 2014 14:10 (CET)
Password lock-out only after 10 false attempts
Until today, a Science account was locked out after 3 consecutive false login attempts. This has changed: now only after 10 false attempts the account is locked out for 30 minutes. This way the behaviour for the Science account and for the RU account are identical.
Note that you are not forced to change the Science or RU password on a regular basis. Yet we advise everyone to do so as changing passwords once in a while adds to the security. But please think of all devices where this password is stored (laptop, smartphone, home PC, etc.).
Peter van Campen 12 mrt 2014 12:55 (CET)
Matlab R2014a available
The latest version of Matlab, R2014a, is available for departments that have licenses. The software and license codes can be obtained through a mail to postmaster for those entitled to it. The software can also be found on the install-disc. The C&CZ-managed 64-bit Linux machines will soon have this version installed, an older version (/opt/matlab-R2013b/bin/matlab) is still available temporarily. The C&CZ-managed Windows machines will not receive a new version during the semester to prevent problems with version dependencies in current lectures.
Peter van Campen 12 mrt 2014 12:38 (CET)
Producing booklets with the Konica Minolta MFP pr-hg-00-002
In the Konica Minolta MFP pr-hg-00-002 a punch unit and a saddle-unit that can fold have been placed. This makes it possible to produce complete booklets. One can punch 2 or 4 holes. At maximum 20 sheets can be saddle-stitched and folded, so one can produce an A4 booklet from A3 sheets or an A5 booklet from A4 sheets.
Wim Janssen 7 mrt 2014 12:12 (CET)
Eduroam and wired network adjustments
After complaints about the Eduroam coverage in the Huygens building, a plan has been made to move three wireless access points and nine will be added. We expect this to be realized before the end of April.
The planned changes in the wired network outside working hours in preparation of IP telephony, have been postponed, because it appeared that the network had become less stable.
C&CZ invites everyone to report problems with the wireless and wired network to
Marcel Kuppens 25 feb 2014 12:06 (CET)
SURFnet FileSender: send large files securely
Since February 24, securely transfering large files has become possible for employees with a @science.ru.nl mail address with the experimental version of SURFnet FileSender. Files up to 100GB can be sent to a maximum of 25 recipients. You can also send others a "guest voucher" with which they can make use of this service. The transfer of files is encrypted (https) to a server of SURFnet in the Netherlands. FileSender is often more useful than alternatives because of the maximum size or the information security. The SURFnet FileSender service is based on the FileSender project, in which SURFnet participates.
Peter van Campen 24 feb 2014 13:59 (CET)
F-Secure security software: for Mac and Android too
On self-managed computers that have been purchased with RU funds or through external funding for the benefit of Radboud University, you are allowed to install the RU paid version of F-Secure. There is a version for MS Windows 7 and 8 and there is a Mac version.
The price of F-Secure for privately owned computers (Windows PCs, Macs en Android) has been lowered for employees as well as for students to € 2 per year. At Surfspot search for Secure. Of course, you can install different security software instead, like the free Panda for Windows 8, the free Avast voor Windows 7 or possibly the free Microsoft Security Essentials for Windows, that is only seldom recommended.
Peter van Campen 21 feb 2014 16:38 (CET)
Scanning on the Konica Minolta MFPs
Update: as of February 27, the settings of all Konica Minolta MFP network switch ports have been changed. Please report remaining problems to C&CZ.
Scanning to e-mail sometimes doesn't (didn't?) work on the KM MFPs. It can temporarily be resolved by switching the machine off and on again. An alternative is scanning to a USB stick. Log in at the MFP with the scan pin, put a document in the feeder or on the document glass, select Scan and then plug the USB stick into the USB port on the right side of the MFP, on the top side. After a few seconds the MFP recognizes the USB stick and presents the choice "Save a document to external memory". Choose OK and press Start. See also the RU manual on the RU-page about the MFP's.
Peter van Campen 20 feb 2014 17:39 (CET)
Julia programming language
The Julia programming language is available as of today on the Linux login servers. Julia is a high-level dynamic programming language designed to address the requirements of high-performance numerical and scientific computing. The most notable aspect of Julia is its performance, which often comes within a factor of two of fully optimized C code. If you want Julia to be available on other computers too, please contact C&CZ.
Bram Daams 18 feb 2014 10:44 (CET)
BASS problem with Java 7 resolved
The ISC let us know that after the installation of patches installed in BASS during the weekend of December 1, the possibility to use a recent version of Java (version 7) had erroneously disappeared. As of February 11, 2014 this issue has been resolved. The function in BASS to work with all versions of Java SE (JRE) on the client (PC) has been reactivated. Furthermore all JAR-files in BASS have received a security certificate (they have been signed), with which it possible for BASS to work with the latest Java SE versions (Java SE 7.51 en hoger). BASS users who work with Forms, will see pop-up windows asking "Do you want to run this application?". Of this a description has been made on the RU Intranet.
Peter van Campen 11 feb 2014 17:40 (CET)
Tele lecturing and video conferencing
There is a tele lecture room at the Faculty of Science: HG00.108. This facility makes it possible for students who are elsewhere in the world, to participate virtually and interactively in a lecture given in this room. The other way around is also possible. Moreover in the large conference room HG01.060 a video conferencing facility has been created. This setup also serves as backup for the tele lecture facility. For help and advice please contact the Audiovisual Department of our faculty.
Caspar Terheggen 28 jan 2014 12:53 (CET)
RU uniform print costs
As of February 1, C&CZ will change the [http://wiki.science.ru.nl/cncz/Printers_en_printen?setlang=en#.5BKosten.5D.5BCosts.5D print costs], in agreement with the RU Executive Board decision to make print costs uniform within Radboud University. The price for black&white A4 will increase 5.7%. Costs for A4 color, A3 black&white and A3 color will be lowered by 18%, 54% and 31% respectively. Because we hope that the C&CZ print system will be replaced by the RU wide Peage system in the near future, we will not immediately prioritize to adapt the C&CZ print system to make single-sided more expensive than double-sided, as is now the case elsewhere on campus.
Peter van Campen 27 jan 2014 16:48 (CET)
New network disks bigger and less expensive
Because C&CZ has a new file server, we can lower the pricing of network disks by 50%. Due to the recently announced new backup service larger disks (400GB) are also possible. A new option is an un-backupped disk, which is four times less expensive. Such a disk could be used for copies of a local disk. Contracts for hiring a network disk are still entered into for a period of three years. Existing contracts are not changed.
Peter van Campen 27 jan 2014 16:48 (CET)
MobaXterm: powerful X11/SSH/etc. client for Windows
MobaXterm is now available on the S-disk. It is a powerful and easily usable alternative for X11/SSH software like Xming, Xwin32, WinSCP and Putty. From the MobaXterm website: "MobaXterm is an enhanced terminal for Windows with an X11 server, a tabbed SSH client and several other network tools for remote computing (VNC, RDP, telnet, rlogin). MobaXterm brings all the essential Unix commands to Windows desktop, in a single portable exe file which works out of the box." The support of OpenGL could also be a reason to start using MobaXterm. If you use it professionally, you should consider subscribing to MobaXterm Professional Edition. We already reported that the support of X-win32 ends January 31, 2014. If you still need to switch, MobaXterm is a good choice.
Peter van Campen 20 jan 2014 16:56 (CET)
Automatic configuration of mail clients
When installing a mail client it is now possible to configure all settings (login name, IMAP and SMTP server and parameters) automatically for most of the C&CZ mail domains. In general you just need to fill in your main mail address. For details, see the mail service page. Using a webmail service like Roundcube is even simpler, there are no settings to fill in.
Ben Polman 16 jan 2014 17:58 (CET)
Laptops without wifi to use for examinations without Internet access
It is now possible to borrow laptops from the Science laptop pool with wireless network switched off. These laptops can be used for examinations to allow students to use a computer without giving easy access to the internet. Wifi has been switched off by default on two laptops in the pool by request of the Education Center in order to assist disabled students with examinations. For larger examinations, please reserve the laptops in time, specifying the need for wireless networking switched off if necessary.
John Peters 9 jan 2014 16:34 (CET)
Backup service completely renewed
C&CZ makes backups of all important network disks. In the last months the backup service has been completely renewed. It's now faster and has a larger capacity to cope with the growing disk space demands. If you lose files on one of the network disks, please contact C&CZ a.s.a.p. and provide the name of the network disk and files, and the time period in which the files were still present.
Peter van Campen 9 jan 2014 15:39 (CET)
Major improvements in Web lectures user interface
The user interface of "Onderwijs in Beeld" has gone through some major changes. In Blackboard, you can find a link to the video's for each academic year, if available. In the playlist, each video also offers the following options:
- external player*
- download slides as a pdf document*
- download video
* only for new recordings with slides ** only for new recordings
Bram Daams 19 dec 2013 14:10 (CET)
BASS Java 7 problem
The ISC informed us that after the installation of patches installed in BASS during the weekend of December 1, the possibility to use a recent version of Java (version 7) inadvertently disappeared. The ISC is looking for a solution, but it is not clear yet when this issue will be resolved.
John Peters 13 dec 2013 22:19 (CET)
Postponed replacement of home-server "bundle"
Begin : 20131223 07:30 End : 20131223 09:00 (expected) Affected : Users with homedirectory server "bundle" (as can be seen on http://DIY.science.ru.nl)
The replacement of the old home server "bundle" has been postponed and will now guaranteed take place on Monday morning December 23. Because the data have been synchronized with the new server, there will not be much downtime. The new server should be very dependable: hardware RAID-6, double processors and power supplies and a 5-year support contract from the supplier. The performance has improved, e.g. by using hardware RAID with a 1 GB write cache with battery backup.
Bram Daams 13 dec 2013 15:10 (CET)
Upgrade F-Secure security software
The most recent version of F-Secure can be bought by RU employees now for ca. € 5,25 at Surfspot, search for "secure". It is F-Secure Internet Security 2014 for 1 year, for 1 user. This version also supports Windows 8. F-Secure for Android and Mac are available with the same license. The support for version 9, that could be used freely at home, ends on February 6, 2014. The business suite version that is used on campus, that can be found on the Install network share, can't be used at home, since it needs to communicate with a policy manager. N.B.: The private license doesn't cover use by family members or roommates. See Radboudnet news for more info and updates.
Peter van Campen 13 dec 2013 15:01 (CET)
Upgrade FTP service: easily publish big files
The Science FTP service has been moved to a new server. It can be accessed through the original FTP protocol as well as through the web HTTP protocol. It can be the easiest way to make big files available to others. On the server page one can read how to use the service.
Ben Polman 6 dec 2013 18:10 (CET)
A new version of Filemaker Pro Advanced, 12, is available on the Install network share. The license permits the use on university computers. License codes can be obtained from C&CZ helpdesk or postmaster. For home PCs the software is available through Surfspot.
John Peters 5 dec 2013 12:39 (CET)
End of support for X-win32, switch to Xming
Peter van Campen 26 nov 2013 14:57 (CET)
Ru-wlan wireless will be discontinued, switch to Eduroam in time
In all buildings of Radboud University the Eduroam wireless network is now available. The wireless network ru-wlan will be discontinued on January 15, 2014. Please switch to Eduroam as soon as possible. One can login with U- or Sfirstname.lastname@example.org and RU-password or with email@example.com and Science password. Note: Laptops with Windows 8 sometimes do not connect automatically to Eduroam. If this is the case, choose "Microsoft: Protected EAP (PEAP)" at the prompt "Choose network authentication" during configuration. The iPhone, iPad and iPod cannot cope with multiple corporate networks, so one has to 'Forget' ru-wlan before configuring Eduroam. Wireless network configuration manuals for various devices and operating systems are available on the IT Servicecenter website.
Marcel Kuppens 26 nov 2013 11:40 (CET)
Open network outlets with authentication in Library of Science and on mezzanine
For some time, the reading room of the Library of Science and the mezzanine above the restaurant have 32 and 64 authenticated network outlets respectively, with network speeds of 100 Mbps. Connect your laptop with a (your own) UTP cable and start a browser. You will be redirected to a website where you can register with your personnel number (U123456) or student number (s123456) or . After that, you will have Internet access. We intend to implement authentication for all publicly accessible active network outlets in the future. The technique behind this is Qmanage by Quarantainenet.
Marcel Kuppens 26 nov 2013 09:02 (CET)
Microsoft support for Windows XP ends, please change a.s.a.p!
From April 8, 2014 Microsoft will no longer support Windows XP. Therefore C&CZ advises to change to a different operating system before that date. For PC's within the Faculty of Science, one can change to C&CZ managed Windows 7 and/or Ubuntu 12.04. On a Windows7 managed PC, a department can have local administrator (localadmin) rights. One can also ask C&CZ to only install a PC with Windows 7 and/or Ubuntu 12.04. Please contact the C&CZ helpdesk if you want to make use of this. Please note that if a PC doesn't have the required hardware, one will have to buy new hardware, e.g. upgrade memory or buy a new PC.
Peter van Campen 25 nov 2013 17:42 (CET)
F-Secure security software update available / home use not free anymore
F-Secure security software is no longer free for home use. It still can be bought at relative low cost by students and employees through Surfspot. Surfspot still has to lower the price to ca. € 11.50, please wait for this. For PC systems owned by Radboud University, F-Secure security software can be used freely. The software, also the newest version that supports Windows 8, can be found on the Install network share. It can also be downloaded from the website of F-Secure. This information will also be available on the F-Secure page on Radboudnet shortly.
Peter van Campen 21 nov 2013 16:25 (CET)
Poster printer "kamerbreed" repaired
The poster printer "Kamerbreed" is up and running again. Because spare parts were hard to get repair has taken a long time.
Stefan Reijgwart 20 nov 2013 14:07 (CET)
The most recent version of Microsoft Windows, 8.1, is available on the Install network share. The license permits the use on university computers. License codes can be obtained from C&CZ helpdesk or postmaster. For home PCs the software is available through Surfspot.
Peter van Campen 8 nov 2013 10:48 (CET)
Information security and cloud services
If the use of cloud services such as Dropbox, Google+, Gmail, iCloud, etc. is considered, it is vitally important to assess if the service can be used safely, in adherence with legislation, and with the RU information security policy. Especially the storage of personal data (persoonsgegevens) is subject to strict rules and regulations. When in doubt, C&CZ can try to give advice on these issues.
Caspar Terheggen 30 okt 2013 18:24 (CET)
print_mail_to_link('Migration_of_', 'fnwi.ru.nl_mailboxes')">Migration of @fnwi.ru.nl mailboxes
The ISC will migrate all mailboxes with an @fnwi.ru.nl mail address from old Exchange 2003 servers to new Exchange 2010 servers in the evening of November 20. PC's managed by the ISC will have their settings changed automatically by the ISC. For home PC's, smartphones, tablets and laptops and PC's managed by C&CZ or by the user him/herself, the settings will have to be changed after the migration. Most often it suffices to replace the server name outlookweb.ru.nl by mail.ru.nl. In all cases C&CZ can offer assistance.
Peter van Campen 30 okt 2013 17:42 (CET)
The latest version of Matlab, R2013b, is available for departments that have licenses. The software and license codes can be obtained through a mail to postmaster for those entitled to it. The software can also be found on the install-disc. The C&CZ-managed 64-bit Linux machines will soon have this version installed, an older version (/opt/matlab-R2013a/bin/matlab) is still available temporarily. The C&CZ-managed Windows machines will not receive a new version during the semester to prevent problems with version dependencies in current lectures.
Peter van Campen 29 okt 2013 17:18 (CET)
Long filenames cause printing problems
A printjob may fail to print when the filename is more than approx. 110 characters. One of our print servers does not handle this correctly. A warning about this problem was added to the printer page. We are working on a fix.
Peter van Campen 18 okt 2013 15:43 (CEST)
Webmail: Roundcube replaces Horde
The outdated webmail service Horde will be shut down on Monday, November 18. The successor is available now already: Roundcube. At first login, contacts from Horde are imported. Roundcube has lots of possibilies, like managing the sharing of mail folders with other users and the filtering of mail directly at the moment of arrival at the server. For more information, see our mail page.
Ben Polman 14 okt 2013 11:16 (CEST)
New phone number C&CZ Helpdesk: 20000
From now on the C&CZ Helpdesk can be reached through telephone number 20000. The current number 56666 will be phased out. Until November 1 2013, the helpdesk can still be reached through the old number. After that you'll hear a message to inform you about the change after which you will be transferred to the new number. From the first week of 2014, the old number will permanently go out of service.
Bert Witte 24 sep 2013 16:40 (CEST)
BASS: direct access only, Port Forwarder will stop
As of September 25, direct access to BASS is possible from almost all FNWI desktops. Those who cannot go directly to BASS can use VPN or the Windows Terminal Server. The indirect access to BASS through the Port Forwarder will be terminated. Port Forwarder users who manage their own desktop/laptop system must delete the port forwarder lines from their hosts file. For more information, see the BASS page.
Peter van Campen 22 sep 2013 13:51 (CEST)
Ru-wlan wireless will be discontinued, switch to Eduroam
In all buildings of the RU the Eduroam wireless network is now available. Therefore the wireless network ru-wlan will be discontinued on November 1, 2013. Please switch to Eduroam as soon as possible. One can logon with U- or Sfirstname.lastname@example.org and RU-password or with email@example.com and the Science password. Note: Laptops with Windows 8 sometimes do not connect automatically to Eduroam. If this is the case choose "Microsoft: Protected EAP (PEAP)" at the prompt "Choose network authentication" during configuration. Wireless network configuration manuals for various devices and operating systems are available on the IT Servicecenter website.
Marcel Kuppens 21 sep 2013 16:01 (CEST)
Prezi Enjoy Edu license
Prezi is a cloud based application to create and show presentations. It is an alternative for powerpoint. For teachers and students an extended license is available for free, the so called "Enjoy Edu" license. This license offers more storage space, the right to make presentations private, and the right to use your own logo instead of the Prezi logo.
Caspar Terheggen 17 sep 2013 11:45 (CEST)
iOS 7 for Vodafone Wireless Office users
On September 18 Apple introduced iOS 7. The upgrade to iOS 7 requires that iPhone users with a Vodafone Wireless Office subscription from the RU re-enter their Internet settings (APN) manually. You can do this through: Settings / General / Mobile Network / Mobile Datanetwork / Mobile Data / APN, after the upgrade to iOS7. The internet settings (APN) are: office.vodafone.nl (Username: vodafone and Password: vodafone).
Bert Witte 16 sep 2013 13:56 (CEST)
Don't fall for phishing mails!
When you get a mail pretending to come from "C&CZ" or "RU Administrator" asking you to mail or provide your username and password to some website in order to prevent problems: do not fall for this. Because if you do react, you will cause problems! Internet criminals will use the credentials to spread spam through our mailservers. They will also have access to all of your mail on the IMAP server and all of your files. The past few weeks no less than five FNWI employees and students fell for such a phishing mail, with serious consequences for all users.
Peter van Campen 4 sep 2013 10:45 (CEST)
Price A0 posters reduced
The price of an A0 poster print on the A0 photo printer has been reduced from 32 to 24 euro, because the costs are lower than expected.
Stefan Reijgwart 4 sep 2013 10:17 (CET)
Old pc clearance
Update, September 6: There are already more requests than available PC's. Next year there will probably be a PC clearance again.
This year too, C&CZ will give away old PC's from the PC labs. The PC's are Dell Optiplex USFF 760 "little backpacks" including monitor, keyboard and mouse. The hard disc has been wiped, the PC's given are without operating system or any form of warranty, help or support. PC's are 'only given to students of the Faculty of Science'. There is a maximum of 1 PC per person. Send a mail to , the C&CZ helpdesk specifying your Science mail address, i.e. ending in @student.science.ru.nl. This offer is valid until October 1, 2013 or until the supply runs out. You will get a mail with a date/time to collect your PC.
Stefan Reijgwart 3 sep 2013 17:40 (CEST)
Laptop pool: Eduroam and guest login
During the summer break we have changed the laptop pool. The laptops now connect to the wireless network Eduroam. Also every laptop now has a guest login, in order to be able to use the laptops without authentication and network.
Peter van Campen 3 sep 2013 15:45 (CEST)
Network outlets with authentication in Library and on mezzanine
As of today, the reading room of the Library of Science and the mezzanine have 32 and 64 authenticated network outlets respectively, with network speeds of 100 Mbps. Connect your laptop with a UTP cable and start a browser. You will be redirected to a website where you can register with your personnel number (U123456) or student number (s123456). After that, you will have Internet access. In the near future, you will also be able to register with your . We intend to implement authentication for all publicly accessible active network outlets in the future. The technique behind this is Qmanage by Quarantainenet.
Marcel Kuppens 3 sep 2013 15:17 (CEST)
Eduroam wireless everywhere, Science wireless terminated
In all buildings of the Faculty of Science the wireless network Eduroam is now available. See the website for all information. This marks the end of the Science wireless network. The ru-wlan network will also be terminated in the near future, so please switch to Eduroam as soon as possible.
Marcel Kuppens 3 sep 2013 14:31 (CEST)
KM printers/copiers/scanners active, Ricohs removed
All Konica Minolta MFP's are in production now, all Ricohs have been switched off. KM has changed the settings of a few printers to print only b/w, preventing accidental color pages. We advise everyone to try to set the printer configuration on your desktop to print default in b/w. Printing and scanning works roughly the same as with the Ricohs. Employees of the Faculty of Science can contact C&CZ to get a PIN code for copying. Students can make copies by using the Peage MFP near the restaurant, or make copies by scanning and printing afterwards.
Peter van Campen 3 sep 2013 14:06 (CEST)
PC's computer labs: more and new
The page about the computer labs lists all details about the PC's in the computer labs. The most important changes are:
- The old PC's in TK029, TK206, Study area, Library of Science, Project rooms and Flex workplaces have been replaced by new HP Compaq Elite 8300 PC's, which are All-in-one PC's.
- In the study area extra PC's have been installed.
- A new lab TK702 has been created with 17 PC's.
John Peters 15 aug 2013 16:48 (CEST)
Xafax copier units removed
As announced before, the Xafax copy units will be removed, starting July 23, 2013. Shortly therafter, the Ricoh MFP's will be removed. The new Konica Minolta MFP's have been available the last few weeks. FNWI-emplyees can get PIN codes for copying from C&CZ. Therefore we expect no problems from the removal of the Xafax units. Students can make copies by using the Peage MFP near the restaurant, or make copies by scanning and printing afterwards.
Peter van Campen 22 jul 2013 16:23 (CEST)
End of Science wireless, enter Eduroam
In the near future the preparations will start for the Eduroam wireless network in the Faculty of Science buildings and the increase of capacity of the wireless network. This also marks the end of the Science wireless network, as was announced earlier.
The work will probably start on August 5. Over the course of a few weeks the Science network will gradually disappear while the Eduroam network appears. Because of this transition period we strongly advise to switch all wireless devices to ru-wlan before that time.
Marcel Kuppens 13 jul 2013 12:10 (CEST)
Mail problems after supplying password to phishers
Begin : 20130701 23:50 End : 20121117 ca 10:35 Affected : Users of horde webmail and users wanting to send mail to e.g. hotmail.com
Horde webmail again appeared to be misused for sending spam. This could happen because a naive user gave the Science password to phishers/spammers. After first stopping horde, this night we disabled the account of the naive user and restarted horde. This morning it appeared that this short spam-outbreak had caused administrators of hotmail.com to add our mail server to their blacklist. Therefore we switched the IP-number of this mail server and asked Microsoft to remove the old IP address from their blacklist.
Peter van Campen 2 jul 2013 12:05 (CEST)
New multifunctional printers everywhere
Starting July 1, 2013, new Konica Minolta multifunctional printers/copiers/scanners are being placed all over the FNWI buildings. They will replace the Ricoh machines. Read all about the change on the KM page.
Peter van Campen 2 jul 2013 00:06 (CEST)
Java 7 suitable for BASS
As of June 1, Java 7 can be used to access BASS, because then the BASS server software has had an upgrade. After that clients can install the regular Java updates, which makes them more secure.
Peter van Campen 31 mei 2013 16:21 (CEST)
A0 photo printer operational again
C&CZ now offers the possibility to make prints of posters and such on high quality photo paper upto 90 cm in width. The printer "Kamerbreed" is the same printer that used to be operated by the Graphic Design department. The price for an A0 print is 32 euros, smaller prints are possible too.
Stefan Reijgwart 29 mei 2013 17:35 (CET)
BASS and RU password the same
On Saturday June 1st, the password for BASS (Oracle) becomes the same as for the other concern applications, i.e. to logon to BASS after June 1 the U number and RU password are used. The separate password for BASS will disappear.
At the same time the web address (URL) of BASS changes to: https://bass.ru.nl/ Those who logon to BASS directly may want to change their existing bookmark or desktop shortcut. Those who use the port forwarder to login to BASS will have to change one or more settings as well. More information about this can be found on the BASS page.
Caspar Terheggen 29 mei 2013 15:50 (CET)
Linux login server lilo3 replaces lilo1
A new Ubuntu 12.04 Linux login server lilo3.science.ru.nl is available. Therefore the six year old login server lilo1 will be phased out soon. The name lilo, that always points to the newest/fastest login server, will also be moved from the four year old lilo2 to the new lilo3. The new lilo3 is a Dell PowerEdge R410 with 2 Xeon L5640 processors and 32 GB memory. Please remove the old entry of lilo(.science.ru.nl) from your ~/.ssh/known_hosts file. For cautious people wanting to check the fingerprint of the public RSA key before supplying their Science-password to the new server: 3e:b9:89:4d:53:9b:8f:4a:97:b2:a1:c3:0d:74:34:2c.
Peter van Campen 29 mei 2013 14:32 (CEST)
Ricoh and Xafax replaced by Konica Minolta
In a few weeks we will place new Konica Minolta (KM) multifunctionals (MFP's) next to the Ricoh's and some other places. After a short period, in which one can switch from Ricoh to KM, we will remove most of the Ricoh's. Until July we will have a Ricoh with Xafax-pole in a few places, so one can empty the Xafax-cards. Because the RU-wide Peage-project is still not in operation for employees, the new KM's can be used like the Ricoh's. The only difference is that the Xafax-poles will be removed because the contract with Xafax ends and cannot be continued. Copying on th KM's therefore will be only be possible after entering a code. We will contact departments about the code and about the budget/kostenplaats from which the copy costs can be reimbursed. If you do not have a code, copying can be accomplished by scanning and printing.
Peter van Campen 29 mei 2013 14:21 (CEST)
The most recent version of ATLAS.ti, 7, is available on the Install network share. With ATLAS.ti you can do qualitative data analyses of unstructured data (text, multimedia, geospatial). The license permits use on university computers. License codes can be requested from C&CZ helpdesk or postmaster.
Peter van Campen 29 mei 2013 14:18 (CEST)
Voting PC's for student elections
This year too, C&CZ provided a few voting pc's in the Huygens building for the student elections for the USR, FSR and OLC. These are Ubuntu 12.04 Linux pc's, with the browser Opera in kiosk mode, which lets a user only visit the elections website, without having to log in.
Peter van Campen 26 mei 2013 12:13 (CEST)
The most recent version of Microsoft Windows, 8, is available on the Install network share. The license permits use on university computers. License codes can be requested from C&CZ helpdesk or postmaster. One can also order the DVD's on Surfspot.
Peter van Campen 22 mei 2013 11:13 (CEST)
Photos Radboud Sports of Faculty of Science staff and students
There are pictures of our heros who defended the honour of our faculty on the Radboud Sports day, in celebration of the 90th anniversary of our university, by winning the classifying first round. Additional photos are more than welcome.
W.G.H.M. Janssen 21 mei 2013 18:01 (CEST)
A number of Science-logins has been migrated to more modern file servers. You might be affected when connecting to your home directory from a computer that's not managed by C&CZ, for example when using VPN at home. Please consult the Do-It-Yourself website for the current path of your home directory.
Bram Daams 6 mei 2013 17:35 (CEST)
Wireless network around Huygens building
For some time one can use the wireless networks eduroam, ru-wlan and ru-guest (Wireless@RU) on the terrace behind the Huygens building. From now on these wireless networks are also available on every green around the Huygens building, the square at the main entrance and the square between the Huygens and Linnaeus buildings. Further info and user manuals of Wireless@RU can be found at http://www.ru.nl/uci/english/wireless_ru/wireless.
Marcel Kuppens 6 mei 2013 11:28 (CEST)
CMS functional manager Wim Janssen stationed at C&CZ
On April 15 Wim G.H.M. Janssen (IMAPP and facultary CMS functional manager) will "move in" with C&CZ. Wim will remain employed by IMAPP but will be able to perform his work more effectively from his new location at C&CZ because of our frequent collaboration. Moreover C&CZ will take over some of his tasks thus creating the possibility for new developments. There may be some confusion: for many years C&CZ also has an employee Wim P.J. Janssen, so more often a Wim-Wim-situation will arise.
Caspar Terheggen 12 apr 2013 18:19 (CET)
Electronic cost declaration through i-Expense, also from home/Internet
Since the introduction of i-Expense, the electronic cost declaration module in BASS-Finlog - the financial computer system of our university, the number of BASS users has increased enormously. New users need to be aware whether they can access BASS directly or only through the so called Port Forwarder. Recently, access from home/Internet has been made possible if one uses VPN. More information on this can be found on the BASS page and in a previous [news article] about using BASS in combination with the RU firewall.
Logging on to BASS may be cumbersome or impossible from certain workstations because the BASS infrastructure does not support all kinds of PC-systems seamlessly. Cost declarations on paper are allowed if logging on to BASS fails for some reason, until the logon difficulties are solved. The central organisation and C&CZ work together to this end.
Caspar Terheggen 25 mrt 2013 16:25 (CET)
Booking system for scientific instruments
In a collaboration between the Science faculty and the UMCN, C&CZ has built a web application for the booking of scientific instruments of the Microscopic Imaging Centre (MIC), the Gemeenschappelijk Instrumentarium (GI) and Organic Chemistry. The web application can be found at https://bookings.science.ru.nl. Because the application was written as a generic solution, it will soon also be used for the lending system of laptops by the Library of Science. If you have a booking/reservation question which may be solved using this application, please contact C&CZ.
Fred Melssen 22 mrt 2013 14:15 (CET)
Safe disposal of ICT equipment and data carriers
For the disposal of ICT-equipment (PCs, laptops, servers, etc.) and data carriers (hard disks, tapes) which may contain confidential data, a safe waste channel is now available. These can be handed over to an employee of Logistics Center. So, it’s not necesarry to remove hard disks from PCs yourself.
John Peters 15 mrt 2013 14:45 (CET)
New Functional Manager CMS
For many years everyone at FNWI who was involved in websites based on the RU Content Management System (CMS) relied on Peter Klok for help and advice. In IT terms Peter was our functional manager. Because of Peter's retirement this role was taken over by C&CZ. This means that all support questions regarding the websites of the Faculty of Science, regardless of the underlying technique, can be directed to C&CZ. In practice the support task for the CMS is in the hands of Wim G.H.M. Janssen, IT specialist at the IMAPP institute. C&CZ (especially Fred Melssen) will function as Wim's backup.
Caspar Terheggen 13 mrt 2013 18:11 (CET)
Replacement of Ricoh multifunctionals by Konica Minolta
The European tender for multifunctionals (printer/copier/scanner) for the university was won by Konica Minolta. This means that the current Ricoh machines will be replaced. There is a project to make the print/copy/scan system Péage suitable for employees. The printing and copying costs for employees will be charged to their "aanstellingskostenplaats", i.e. the current budget groups will disappear. Until this project is completed successfully, the C&CZ printbudget system will be used.
- Since the new Peage system will not support Xafax copycards, it is advised to minimize your local stock of Xafax copycards.
- The first Konica Minolta MFP's will be placed for the expansion to Huygens 2.0 (Mercator 1).
- The first replacement of Ricoh-machines in FNWI will be in April: the Peage printer Watt near the restaurant.
Caspar Terheggen 12 mrt 2013 15:36 (CET)
The latest version of Matlab, R2013a, is available for departments that have bought licenses. The software and license codes can be acquired through a mail to postmaster for those entitled to it. The software can also be found on the install-disc. The C&CZ-managed 64-bit Linux machines will soon have this version installed, an older version (/opt/matlab-R2012b/bin/matlab) is still available temporarily. The C&CZ-managed Windows machines will receive this version too.
Peter van Campen 12 mrt 2013 15:30 (CET)
More IP-numbers for ru-wlan and Science (wireless)
Monday, March 4th 2013 at 18:00 hours, the number of IP numbers that is available in the FNWI buildings for ru-wlan and Science was doubled, as was announced shortly before. Because ru-wlan moved to a new range, users of ru-wlan lost connectivity for at most 15 minutes. There was already a plan to replace ru-wlan and Science within the FNWI buildings by the RU-wide Eduroam and ru-wlan, but the wireless network usage had grown so fast that we could not wait for this plan to be realized. The week before, some wireless users at times could not even get an IP address, although the lease time had been brought down to 30 minutes. Therefore this temporary measure became necessary on such short notice. Because there are more IP numbers available now, more users can nowswitch from Science to ru-wlan wireless, in preparation for the realization of the plan mentioned above.
Marcel Kuppens 5 mar 2013 11:02 (CET)
Phishing mail: "Belangrijke boodschap met betrekking tot uw Radboud Universiteit Webmail" en "Fwd: Your e-mail will expire soon"
Recently a number of employees of the Faculty of Science received a phishing email with the subject "Belangrijke boodschap met betrekking tot uw Radboud Universiteit Webmail" and content "Nieuw Belangrijk Veiligheid Bericht Alert! Inloggen om het probleem op te lossen." Others received mail with subject "Fwd: Your e-mail will expire soon". The link provided in the mail points to a copy of our Horde webmail service. Big differences are:
- the URL is not within science.ru.nl
- it is not a secure https connection, the lock is not present
- the account name and password that you type in, do not arrive at C&CZ servers, but at Internet criminals. They can then access all files and mail of that Science account. Usually the criminals try to use the user credentials to send spam via our mail servers. This is something we notice; in such a case C&CZ will disable the user account a.s.a.p. to prevent further abuse of the account and to prevent our mail servers from ending up on black lists.
It is not the first time we see a phishing attack specifically aimed at Science-users and it will most probably not be the last time either. Please stay alert! If you want to read more about phishing, please see this monthly security newsletter.
Peter van Campen 14 feb 2013 10:52 (CET)
New Radius server for ru-wlan and eduroam (wireless)
On Monday, January 28th 2013 at 8:00 am, one of the servers that is being used by the wireless network of the RU, will be replaced. This replacement will affect you as a user of the wireless networks ru-wlan and eduroam. Further info can be found on our Service interruptions page.
Marcel Kuppens 17 jan 2013 10:59 (CET)
Peter van Campen 7 jan 2013 13:34 (CET)
The most recent version of Microsoft Office, 2013, is available for MS-Windows. It can be found on the Install network share. The license permits use on university computers. License codes can be requested from C&CZ helpdesk or postmaster. One can also order the DVD's on Surfspot.
Peter van Campen 3 jan 2013 14:27 (CET)
The most recent version of IBM SPSS, 21, is available for MS-Windows, Mac OS X and Linux. It can be found on the Install network share. SURFdiensten noted that the license now incorporates e.g. Amos, Modeller en Bootstrapping. The license permits use on university computers and also home use by RU employees and students. License codes can be requested from C&CZ helpdesk or postmaster. One can also order the DVD's on Surfspot.
Peter van Campen 3 jan 2013 14:21 (CET)