Difference between revisions of "Nieuws"

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=== [Microsoft Office 2007 geinstalleerd op openbare PC's][Microsoft Office 2007 installed on public PC's] ===
=== [Microsoft Office 2007 geinstalleerd op openbare PC's][Microsoft Office 2007 installed on public PC's] ===
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[[Gebruiker:Wim|Wim Janssen]] 9 augustus 2010 07:52 (UTC)
[[Gebruiker:Wim|Wim Janssen]] 9 aug 2010 07:52 (UTC)
=== [Onderwijs PC's bruikbaar voor alle RU-studenten][Education PC's used by all RU-students] ===
Alle RU-studenten kunnen vanaf nu gebruik maken van de PC's in de [[Terminalkamers|FNWI PC-onderwijsruimtes]]. Hierbij moet moet men dan kiezen voor het RU domein en inloggen met het RU-account (S-nummer en RU-wachtwoord).
Pas wanneer de "provisioning" van het RU-account van alle RU-medewerkers naar het RU Active Directory domein gerealiseerd is, kunnen ook alle RU-medewerkers op deze manier inloggen.
FNWI-medewerkers en -studenten kunnen uiteraard gebruik blijven maken van het B-FAC domein met hun Science account. Andere medewerkers of gasten kunnen via hun afdelingscontactpersoon een tijdelijk Science account aanvragen.
Als u een publieke PC aantreft die niet het B-FAC domein aanbiedt, wilt u dan zo vriendelijk zijn dit, inclusief de PC naam, te melden.
All RU students can now use the PC's in the [[Terminalkamers|educational PC rooms of the Faculty of Science]]. Choose the RU-domain and then login with your RU-account (S-number and RU-password).
RU employees will be able to login with their RU-account when the "provisioning" of the RU-accounts (U-number and RU-password) to the RU Active Directory domain has been realized.
Employees and students of the Faculty of Science can of course login to the B-FAC domain with their Science account. Other employees or guests can request a temporary Science account through their departmental contact.
If you find a public PC that does not provide the B-FAC domain, please report the problem, including the PC name, back to us.
[[Gebruiker:Wim|Wim Janssen]] 5 augustus 2010 13:42 (UTC)
=== [Personele wijzigingen][Personnel changes] ===
=== [Personele wijzigingen][Personnel changes] ===

Revision as of 13:19, 9 August 2010

To be quickly informed about service interruptions one can subscribe to the CPK mailinglist.

Archived news items can be found in the news archive.

Microsoft Office 2007 installed on public PC's

Microsoft Office 2007 has been installed on all public PC's. This software replaces the previous Office 2003 version. Whenever you find a PC which does not have this software installed, please report the problem, including the PC name, back to us.

Wim Janssen 9 aug 2010 07:52 (UTC)

Personnel changes

Jos Alsters has left C&CZ as of July 15, 2010. He has started his own ICT company Itsal.nl, " IT Services from Open Standards". C&CZ intends to hire Jos for some assignments.

On the same day Pauline Berens started at OWC (Education Centre) and C&CZ as administrator/developer education.

In a few months Peter van Campen will go back to an administrator/developer function, therefore there is a (first internal RU) vacancy for a new head of C&CZ.

Peter van Campen 20 jul 2010 16:20 (UTC)

End of life of Solaris servers: Solo and Solost

The Solaris login servers solo and solost will be phased out on July 1, 2010. Please switch over to the repacement Linux servers lilo and stitch. In case of problems Postmaster can help. The phasing out of all Solaris servers marks the end of the system administration for this operating system. Because there are plans to switch to a different Linux distribution for servers and/or workstations, the number of supported operating systems will be constant in the near future.

Wim Janssen 21 mei 2010 07:52 (UTC)

Microsoft Office 2007

C&CZ will deploy Microsoft Office 2007 Enterprise to all Managed PC's. Up till now Office2007 was only installed on request of departments, because of the completely different look and feel and compatibility issues. Office2007 will be installed on the Study Landscape PC's shortly, the PC rooms used for courses will follow during the summer holidays.

Departments can contact C&CZ to start an automatic deployment of the software to their managed PC's. For self-administered PC's, one can use the install network disk to install Office 2007. Necessary license codes are mailed by Postmaster on request from a faculty or RU mail-address.

Help is available for the move to Office2007:

  • A Learning Guide for all parts of Office2007 (Word, Excel, PowerPoint, Outlook, Access) and also for Windows7. This can only be used on campus and is only available in Dutch.
  • The (Dutch) information site of the Office 2007 project of the GebruikersDienst ICT
  • Walk-in sessions with a teacher explaining Office2007 and the Learning Guide: Thursday May 27 in E.1 2.50 (Erasmus building, low-rise, room 2.50). Hours: 10:00-11:00, 11:00-12:00, 14:00-15:00, 15:00-16:00. Tuesday June 8 in Gymnasion GN3. Hours: 10:00-11:00, 11:00-12:00.

Wim Janssen 20 mei 2010 11:24 (UTC)

Students wanted, reward 50 euro print/copy budget

For the Peage project, that aims to deliver a new print/copy-system for Radboud University, C&CZ is looking for 25 students. These students will receive € 50,- print/copy budget in the new system. The requirements to participate are:

  • student of the Science Faculty
  • having an OV-chipcard
  • present at the instructional meeting, Thursday May 27, 12:30-13:30 hours in CC3
  • willing to print/copy during the test period (until July 2, 2010) on black/white printers/copiers in the Faculty of Arts, Medical Faculty, Nijmegen School of Management and the Science Faculty
  • willing to share experiences in the evaluation

The first 25 reacting by mail to Peter van Campen will be selected, closing date is May 25.

Peter van Campen 19 mei 2010 15:22 (UTC)

Reduce mail from *-studenten-* mailing lists

Student representatives reported to C&CZ that some students would like to reduce the amount of mails they receive from the Mailman mailing lists. The mailing lists for students are the umbrella list fnwi-studenten, and the lists per discipline and year that make up the umbrella list. Therefore C&CZ changed the configuration of the -studenten- mailing lists, so digests (summaries) for the -students- mailing lists are only mailed once a week. Of course this only has an effect for students who have selected to prefer to be mailed a digest instead of receiving every mail separately. For all other Mailman mailinglists a digest is mailed once a day. The digest option can be selected per user per mailing list, e.g. on the -studenten-discipline/year mailing list website, through "change your subscription options".

Peter van Campen 21 mei 2010 10:37 (UTC)

Study landscape attendant for problems in PC-rooms

C&CZ and the Library of Science start a test on May 3, with using the study landscape attendants for problems in PC-rooms on the ground floor of the Huygens building. During this test, problems with PC's in these rooms should preferably be reported to the study landscape attendant. The attendant will also regularly check for violations of the rules of behaviour (no eating, drinking or causing inconvenience).

Peter van Campen 29 apr 2010 13:12 (UTC)

New Windows Terminal Server for BASS-Finlog and Tracelab

Because the current Windows terminal Server ts1.nwi.ru.nl shows some hardware problems, we decided to replace the machine. The new machine is a virtual Windows 2008 Terminal Server. This implies the Windows user interface has changed, it looks more like Windows Vista or Windows 7. Connecting to this machine should work the same as with the previous server, just change the name ts1.nwi.ru.nl to ts2.nwi.ru.nl. This machine is primarily intended for using BASS-Finlog and Tracelab.

Wim Janssen 23 apr 2010 13:25 (UTC)

Roaming user profiles for Windows can be enabled and disabled

On the Do-It-Yourself-website it is possible to enable and disable roaming user profiles for the domains NWI and B-FAC. The default is to use roaming profiles for the NWI domain and not for the B-FAC domain. In general logging on and off will be a little bit faster without using a roaming user profile, but a disadvantage is that user settings will not be saved. Examples of user settings that wil not be saved are the Desktop backgound image, documents stored on the Desktop, Email settings, 'Favorites', 'Recent Documents', etc. Without a roaming profile documents that are placed on the desktop will not be saved!

Ron Sommeling 23 mrt 2010 14:48 (UTC)

Linux cups server and printing using Kerberos tickets

To print from Linux to a budgetted printer you had to type your account password for every print job. Sometimes this was problematic if the application was not started from a terminal window. Now there is a CUPS-server drukwerk.science.ru.nl which demands a valid Kerberos ticket, so you do not need to type your password for every print job. Managed Linux PCs running Fedora 8 and above already use this CUPS-server. A Kerberos ticket granting ticket can be obtained by typing kinit.

We will try to extend this CUPS-server in such a way it can be used for Windows IPP-printing.

Ron Sommeling 23 mrt 2010 09:55 (UTC)

New pc's in pc rooms dual-boot Windows/Linux

All new pc's in the pc rooms and study landscape are dual-boot: an individual student or employee can choose to start Windows-XP or Linux Fedora 11. The rooms can now also be used for courses that require Linux. Only the older pc's in TK075 (HG00.075) are still single-boot Windows-XP. In the course of 2010 the migration to Windows 7 and Ubuntu 10.04 Linux will start.

Wim Janssen 23 mar 2010 09:35 (UTC)

Old pc's for sale to Science employees and students

In January, all 5 year old pc's in pc rooms and study landscape have been replaced by new ones. Departments of the Science Faculty have already had the opportunity to express their interest in these old pc's. C&CZ still has a few dozen left, which are now offered to individual employees and students of the Science Faculty, almost without any guarantee. When interested, contact C&CZ (Helpdesk, Theo Neuij/Mathieu Bouwens, 56666). Specifications: Dell Optiplex SX280; Pentium 4 dual core processor 2.8 GHz, 1 GB RAM, 80 GB hard disc, including (attached) 17" TFT-flatscreen, keyboard and mouse.

Theo Neuij 12 mar 2010 18:15 (UTC)

Web application for employee attendance

Within various service departments of the Faculty of Science, a web application for employee attendance (time registration) is used. This application is based on the open source system TimeTrex. Other departments that are interested in using the system for one or more employees, should contact C&CZ. Registration is done with passes or on the web. It can be helpful for the administration of variable working hours. It is a somewhat flexible system, that e.g. can also be switched to automatically register attendance, which makes it into a (sick) leave registration system. There is no interface (yet) with the RU BASS-HRM registration of (sick) leave, which has to be updated at least quarterly.

Astrid Linssen 12 mrt 2010 16:25 (UTC)

Opening hours C&CZ changed

C&CZ can't maintain the opening hours that were extended in 2008, our new opening hours are from 08:30 to after 18:00.

Peter van Campen 5 mrt 2010 16:50 (UTC)

Saving time when making appointments (manage calendars)

If you spend a lot of time planning appointments, especially with stable and/or big lists of employees, please read on.

The last few weeks, the Faculty Office succesfully tested the Mozilla SunBird calendar software. At this moment, with this software one can view the free/busy information of a few dozen employees that are using Outlook, Google Calendar or a Science Faculty E-Groupware calendar.

If you are interested in using this calendar software, we would like to hear from you, with a list of persons with whom you most often make (group) appointments. These persons can change their calender settings themselves.

Radboud University intends to migrate in 2010 to a modern mail/agenda system for all employees and students. This system can be used with a nice webclient, but also with Outlook, Thunderbird etc. This should make planning appointments with RU employees really simple and efficient. If you can wait for this new system, you do not have to react of course.

Peter van Campen 4 mrt 2010 16:05 (UTC)

Endnote X3 available

Endnote version X3 is available for MS-Windows and Macintosh. It can be installed on Windows from the install network disk. The CDs can also be borrowed by employees and students, for home use too. It has also been installed on the Windows-XP Managed PCs.

Ben Polman 3 mrt 2010 17:09 (UTC)

Office2007 and Learning Guide

Departments that would like to migrate from Microsoft Office XP to 2007 with their Windows managed pc's can send a request to C&CZ. To help users with this migration, Radboud University has bought a Learning Guide (in Dutch), that can be used from the campus network. The guide also contains information on Windows7.

Ben Polman 3 feb 2010 17:12 (UTC)

BASS on Mac and Linux

The use of the BASS (Oracle) concern applications for HRM and financial transactions is supported only on some Windows platforms. However because BASS is essentially a Java application running from a browser it should function just as well from other platforms such as Macs and Linux systems. Indeed we were able to place an order through BASS from a Linux (Fedora 11) system and we've heard that for some people BASS also works from a Mac. For those who are not afraid to experiment a little we have collected a few hints on our BASS page which may help you to get things going.

Caspar Terheggen 7 jan 2010 16:08 (UTC)

Replacement of pc's in pc rooms

In the third week of January, in total 122 pc's in pc rooms TK149/TK153, Biology Lab TK329 and the study landscape will be replaced by new ones. The inconvenience for students will be minimal in this week. Departments can contact C&CZ (Theo Neuij, 56666) if they are interested in acquiring a number of these more than 5 year old pc's.

Theo Neuij 7 jan 2010 15:07 (UTC)

PCs in the Library of Science accessible by all RU students

As of December 23, 2009 all students of Radboud University can logon to the PCs in the Library of Science in the Huygens building with their RU account (s-number). Make sure to choose the RU logon domain at the logon screen.

Please Note:

  • Personal configuration settings are not preserved between sessions on these PCs.
  • Only the black-and-white printers in the vicinity of the library are automatically available. Other printers need to be configured manually for each session. For instructions please come to the library front desk.

FNWI students and staff can also logon with their science account (domain B-fac), yet without their personal profile. However, the U-network drive with their personal data is available. On PC's in the terminal rooms the personal profiles are still available.

In January the PCs in the Studielandschap will be replaced by brand new hardware. The new PCs will be accessible by all RU students.

Caspar Terheggen 23 dec 2009 15:48 (UTC)

New Comodo certificates with Windows Mobile 6.1 problem

The new Comodo certificates, that were announced in May, are gradually being used by RU-servers. The expectation that these certificates would be "popup free", has not been completely fulfilled: users with a Windows Mobile 6.1 smartphone are advised to check the presence of the Comodo SSL root certificate. Without this root certificate, usage of the secure wireless network or secure RU-websites will become impossible.

Ben Polman 23 dec 2009 16:40 (UTC)

F-Secure: new version, less system impact

Version 9 of the F-Secure security software is available on Radboudnet. The new version has less system impact. The RU-license encompasses home use by employees and students. In January 2010, C&CZ will start deploying this version on the C&CZ-managed MS-Windows pc's.

Wim Janssen 23 dec 2009 14:13 (UTC)

Backup tape robots upgraded

C&CZ has upgraded its two 5 year old LTO2 (200 Gb/tape uncompressed) 8-Tape Library units to two LTO4 (800 Gb/tape uncompressed) 24-Tape Library units. We named them R2D2 and C3PO. This upgrade not only increases the backup capacity by a factor of 12, which is necessary because more and more data needs to be backupped. It also speeds up the backup and restore times because the drives are faster and the manual operational overhead is reduced.

In the near future we will be looking for a new destination for our old but still trustworthy LTO2 units. If you are interested please mail to postmaster at science.ru.nl.

Caspar Terheggen 23 dec 2009 15:48 (UTC)

Troosterprijs 2009 to Remco Aalbers

The Trooster Award 2009 has been awarded to Remco Aalbers. One of the systems he developed is the web application RUMBA (RU Master Bachelor) for creating and consulting course information. Some other highlights of his work: the education pressure report system ROB, the experimental student portfolio, the Virtual Classroom for Biology and the wiki’s. The presentation of the award was Friday December 18, 16:00 hours in HG00.304. In his presentation Aalbers didn't expand on the developed systems, but explained his method of development: Agile software development of web applications based on open standards and open source.

Peter van Campen 21 dec 2009 11:07 (UTC)

Valid e-mail in Spam folder

On 7 december, during the regular update of the spamfilter, a new filter set turned out to tag too many valid messages as spam. Therefore some valid mail ended up in people's Spam folders, so-called false positives. Please search your Spam folder (a subfolder of Inbox) for false positives. It is advisable to do so once a week even under normal circumstances if you do not want to miss any mail, but for December 7 and 8 there is a direct reason to do so.

Additional information on our virus and spam filtering and the personal settings, is available.

We apologise for any inconvenience this may have caused.

Peter van Campen 15 dec 2009 17:08 (UTC)

Power outage in computer room

On December 13 2009 at 18:50 we suffered a power outage in our computer room *behind* the UPS, that is meant to shield the servers from problems with the electricity grid. The UVB investigates the cause of the problem. The outage caused the failure of several file servers, web servers (including squirrel), one of the LDAP servers, etc. All systems have been reconnected to a different power supply and at 10:20 all systems were started. In the next hour all services should become available again.

Caspar Terheggen 14 dec 2009 09:24 (UTC)

Linux print problem and change

The FSR reported a security problem with printing on Fedora Linux, that made it possible to print using the budget of a different user. As a temporary emergency solution, one has to supply a password when printing login server, like lilo and stitch, to a budgeted printer. See the print information to print from within an application that doesn't ask for a password. A final solution, the deployment of a central CUPS-server, couldn't be realized in a very short timeframe. Thanks to the FSR for reporting this problem.

Ron Sommeling 19 nov 2009 13:53 (UTC)

Linux login servers: upgrade and addition

The operating system of the general purpose Linux login server lilo (formally porthos.science.ru.nl) has been upgraded to Fedora 11. Also a second Linux login server named stitch (formally lijfwacht.science.ru.nl) is now available. Lilo and stitch are identical as far as the software is concerned but stitch has newer, more powerful hardware (8 cores, 2.5 GHz each, 8GB internal memory). In case of a problem with one of these servers the other one serves as backup. These changes were initiated because of a security issue on lilo before the upgrade and agree with our goal to eliminate the old Solaris login servers solo and solost eventually. For more info, see the servers page.

Caspar Terheggen 19 nov 2009 13:19 (UTC)

BASS update locally managed pc and downtime

If one uses a locally managed pc, one should update BASS before November 9 to avoid problems. The C&CZ Managed Windows pc's are or will be updated by C&CZ. This update is necessary to use the new BASS servers. Because of this update, BASS cannot be used between Friday November 6, 12:00 hours and Monday November 9, 08:00 hours.

Peter van Campen 16 okt 2009 14:53 (UTC)

Internet domain name registration/relocation

C&CZ has recently obtained a partner account at domain name registrar QDC, allowing us to register a .nl, .com, .org or .eu domain name quickly and easily. The (technical) administration of such a domain name is controlled by C&CZ (the C&CZ Internet domain name servers). In this way Radboud University Nijmegen becomes the owner of the domain name instead of an individual employee of a department). Relocation of existing domain names to the registrar QDC is also possible, but will involve some additional paperwork, see the domain name registration page for additional details.

Caspar Terheggen 1 okt 2009 14:58 (UTC)

Student printer changes

Next to printer jansteen another HP4350 black-and-white laserprinter jansteen2 has been placed. This makes printing easier for students: if one of these printers has a problem, one can just pick the other one. Repairs of these printers can take a long time, because there is no support contract anymore for these printers. The HP4350 printers monet and chagall have been removed.

Theo Neuij 28 sep 2009 12:05 (UTC)

PC-rooms renewed and expanded

The more than five year old pc's in PC-rooms HG00.029 en HG02.702 have been replaced by new ones. At the same time the number of pc's has been increased by 27 to accommodate the larger number of students. Both rooms are dual-boot: every pc can be used with Microsoft Windows or with Fedora Linux. By waiting for the lower prices of the standard supplier, that were a result of the European tender of pc's, thousands of euro's could be saved. The plan is to replace the other about hundred pc's that were bought for the pc-rooms in 2004, at the time of the completion of the first phase of the Huygens building, at the end of 2009.

Peter van Campen 25 sep 2009 14:31 (UTC)

New version of Mediawiki

The latest stable version of Mediawiki (1.15.1) has been installed, all wikis of the Science Faculty are running on this version now. At the same time the installed extensions have been upgraded.

Ben Polman 26 aug 2009 09:38 (UTC)

New faster Ricoh printer/copier

The printer, scanner en copier Ricoh Aficio MP 5000 with the name watt is replaced by a faster B&W Ricoh Aficio MP 7000 with the name volta.

The address book of watt is largely copied to volta. Volta can only scan in B&W.

Ron Sommeling 17 aug 2009 07:10 (UTC)

Redundant fiber uplinks

From today all network switches in the Huygens building and other buildings at Toernooiveld are linked to the FNWI router by a second, redundant fiber uplink. This router consists of two linked autonomous switches at different locations. As result of this a defective fiber link or failing router switch will not instantly effect the existing network connections. Obviously an improved availability of the network services.

Marcel Kuppens 20 jul 2009 12:06 (CEST)

F-Secure license codes on Intranet

To make it easier to switch from McAfee to F-Secure the RU ICT security website lists all information on F-Secure software. After logging in with U- or S-number, the license codes are immediately available.

Peter van Campen 2 jul 2009 16:08 (CEST)

New wiki extension AWC Forum available

A new forum extension can now be used in all wikis, see the installed MediaWiki extensions on how to enable this extension.

Remco Aalbers 17 jun 2009 16:02 (CEST)

Free RSI prevention software

The free RSI prevention software Workrave is available on all C&CZ managed Windows pc's. If Workrave doesn't start automatically, one can start it with Start -> Programs -> Workrave. When one doesn't want Workrave to start automatically, one can go to Start->Programs->Startup and delete Workrave there.

Theo Neuij 17 jun 2009 14:26 (CEST)

Fast info pc's, also for non-Science users

A few days ago a column with four pc's has been placed in the central street of the Huygens building, next to the Library of Science. Students asked for pc's to look up information fast, IHZ ordered the design of the piece of furniture, C&CZ placed the pc's. New is that also non-Science users can login with credentials from a different domain than Science, e.g. in the RU-domain with s-number and KISS-password for a student. U-number and RU-password for an employee doesn't work (yet). In order to login fast, no roaming profiles are loaded for a user. Specific Science software and printing is not possible (yet).

Peter van Campen 16 jun 2009 17:11 (CEST)

C&CZ day out: July 8

The yearly day out of C&CZ is scheduled for July 8. C&CZ can be reached in case of serious disruptions of service.

Peter van Campen 16 jun 2009 16:07 (CEST)

McAfee stops, switch to F-Secure

The end date of the earlier announced license for McAfee security software, September 1, 2009, comes nearer! On the Windows Managed pc's McAfee is step by step being replaced by F-Secure, starting with PC-rooms and study landscape. Employees and students can also use The F-Secure Client Security software at home. It can be found on the install network disk. License codes can be requested from C&CZ. Adequate security is more than just a virus scanner, see e.g. the RU ICT-security website (in Dutch) on securing and cleaning a pc.

Wim Janssen 16 jun 2009 15:44 (CEST)

Software update: Maple 13

A new version (13) of Maple has been installed on Linux/Solaris. Early next week it will also be available on the Windows-XP Managed PCs. It can be installed on Windows from the install network disk, but the DVDs can also be borrowed by employees and students, for home use too.

Peter van Campen 12 jun 2009 17:55 (CEST)

SPSS 16 available on all linux systems

The statistical software package SPSS is now available on all linux systems.

Ben Polman 5 jun 2009 16:08 (CEST)

New version of Mathematica (7.0)

A new version of Mathematica (7.0) has been installed. The CDs can be borrowed by departments that take part in the license.

Ben Polman 27 mei 2009 16:54 (CEST)

Mathematica Player

Mathematica Player is installed in all terminal rooms, this enables you to play Mathematica notebooks. See the Wolfram website for more information.

Ben Polman 27 mei 2009 12:07 (CEST)

Different Surfnet SSL-certificates

One can/could acquire free SSL-certificates of Cybertrust through Surfnet. The contract period with Cybertrust ends 1-1-2010 and all certificates will become invalid 3 months later. Starting from July new certicates can be acquired from Comodo. See for more information. Advantages of comodo are wilcard certificates and private certificates. More information will follow as soon as the service is available.

Ben Polman 20 mei 2009 15:55 (CET)

Address book of Faculty of Science in Outlook/Thunderbird/Squirrel

It is very easy to find all mail addresses of staff and students in Outlook, Thunderbird and Squirrel using the LDAP address book.

Ben Polman 24 mrt 2009 13:50 (CET)

Van Dale dictionaries online

The UB has a license for the Van Dale dictionaries online. These can also be used at home.

Peter van Campen 20 mrt 2009 12:21 (CEST)

New version squirrel (webmail)

squirrel.science.ru.nl has been replaced by the latest version and has been moved to a new web server.

Ben Polman 20 feb 2009 16:54 (CET)

1234567890 seconds since The Epoch

Next Saturday February 14 at 00:31:30 local time the time counter that is commonly used in the Unix world, i.e. the number of seconds since January 1, 1970 UTC ('The Epoch'), reaches the pleasing value of 1234567890. Perhaps even more exciting is the fact that in the early morning of January 19, 2038 the counter reaches the maximum value that can be stored in a 32 bit signed integer. Luckily there still is enough time to find a solution for this daunting challenge compared to which the Y2K problem was just a stroll in the park.

Caspar Terheggen 9 feb 2009 14:22 (CET)

Again power failure server room HG04.070

Saturday Jan 31 around 03:00h the power supply fire protection unit in the server room HG04.070 was activated again, which caused the immediate and complete power down of all servers in that room. This time as well no sensor had detected a temperature high enough to activate the protection unit.

There was no extra information available to determine a more definitive cause for the immediate 'Emergency Stop' of the UPS unit.

To prevent a new faulty fire alarm event, only one (1) temporary, mechanical temperature switch, can activate the UPS 'Emergency Stop'.

The complete fire alarm power switching unit with 4 temperature senors has been disconnected from the UPS 'Emergency Stop'. This system is still working and is still connected to and monitored by the building alarm system.

It has been discovered that every door entrance has a fire-key-switch, directly connected to the UPS 'Emergency Stop'. These switches were not connected to the building alarm system. The switches are now disconnected from the UPS 'Emergency Stop' and are now connected to and monitored by the building alarm system.

This setup ensures that:

  • there still is a working fire power protection unit, be it with a only one slow sensor at one place (near the hot spot).
  • a failure in the old circuit of the door switches will be detected, but cannot cause a UPS 'Emergency Stop'.
  • it will be clear when an UPS internal problem is the cause of an UPS 'Emergency Stop'.

Depending on future alarms, new information will come available to explain power failures and their causes.

It is agreed that the current situation will remain in place for at least two months unless an alarm occurs.

Jos Alsters 9 feb 2009 12:31 (CET)

Software licenses for employees and students of RU

Because there are many licenses for software, with different usage rules for employees, students, on campus and at home, the UCI published a (Dutch) news article about ordering software. A lot of information about software (licenses) can also be found through the C&CZ software page, e.g. about software for computers running Microsoft Windows.

Peter van Campen 6 feb 2009 13:15 (CET)

Computer lab usage available again

The computer lab usage is being monitored again. Cacti is used as graphing tool for the data that are gathered with SNMP.

Wim Janssen 2 feb 2009 21:09 (CET)

PC rooms upgraded

The last weeks almost all older PC rooms have had an upgrade. These PCs now have at least 1 GB of memory and a better MS Windows (WDS) installation. Exceptions are the too old PCs in TK702 (TK-GIS, HG02.702) and the "self study rooms" (HG00.2xx).

Theo Neuij 6 feb 2009 11:06 (CET)

Power failure server room HG04.070

January 20, around 10:45h, the power supply fire protection unit in the server room HG04.070 was activated, which caused an immediate and complete power down of all servers in that room.

Through bypassing the protection unit, power could be switched on again, first partially and fully functional again about 12:00h.

Then the fixing hardware and software problems resulting from the immediate shutdown could be started. This took several hours for some systems. Work on the student file server lasted until the morning of January 21.

Around 18:00h the protection unit was activated again with a larger margin for the room temperature.

Jos Alsters 21 jan 2009 13:49 (CET)

Department contacts instead of first line contact (person)

The title "first line contact (person)" for contacts for C&CZ in the departments of the Faculty of Science was often misinterpreted by people elsewhere because the term "first line support" in general is associated with the ICT support groups. Therefore on the C&CZ wiki the term "department contact" is now used instead.

Caspar Terheggen 16 jan 2009 14:39 (CET)

Firefox: new version with NoScript security

On all managed pc's the latest version of Firefox has been installed including the NoScript plugin. NoScript initially forbids execution of all scripts on a webpage. Per website one can decide to allow scripts temporarily or permanent. This is an excellent tool to minimize the risks of using websites.

Ben Polman 23 dec 2008 10:20 (CET)

Tracelab: ordering and keeping track of chemicals

Due to ever more stringent rules for ordering and keeping track of chemicals, the intention is to only order chemicals through Tracelab from January 1, 2009 and therefore reject orders for chemicals that are directly entered into BASS Finlog. This holds for all units of the Faculty of Science (in the Research Tower as well) and for all users who are located in the buildings of the Faculty of Science (hence also the spin-offs).

Kees Keijzers 9 dec 2008 16:38 (CET)

HP4350 printers to departments?

A number of HP4350 double-sided black and white Postscript printers that are located next to a new Ricoh multifunctional machine, can be moved or sold to departments. Interested? Contact C&CZ!

Ron Sommeling 9 dec 2008 15:24 (CET)

Adobe Creative Suite 4 Web/Design Premium

On Surfspot the Adobe Creative Suite 4 Design/Web Premium Bundle for home use by employees can be bought for € 40, for MS-Windows and for Apple Mac. The products for use within the university have been ordered and will be available soon.

Caspar Terheggen 9 dec 2008 13:47 (CET)

Matlab new version (R2008b)

Starting December 2008 a new version (R2008b) of Matlab is available. The license server has already been upgraded. Very soon it will be available on all C&CZ managed PCs with Linux or Windows. For more information about this release, see the Mathworks website

Ben Polman 9 dec 2008 08:29 (CET)

C&CZ (half) day off

Wednesday December 17 from 14:00 hours, C&CZ will have their (half) day out. In case of emergencies C&CZ can even then be contacted by phone.

Peter van Campen 8 dec 2008 23:46 (CET)

General remarks/warnings about printing

On the page Printers and printing the following remarks/warnings have been added:

  • Do not make lots of copies without testing in advance.
  • Do not use Adobe Acrobat 8 to print to an HP4250/4350 printer.
  • Do not use a color printer for black&white prints of a color file.

Ron Sommeling 18 nov 2008 13:40 (CET)

Surfnet Usenet News service alternative

The UCI announces an alternative for the Surfnet Usenet News service that ended in July: the Hitnews newsgroups. Through SurfSpot it costs 40 euro/year.

Peter van Campen 28 okt 2008 16:49 (CET)

McAfee license stops, F-Secure license starts

The RU ICT Overleg (RIO) decided that the RU transitions from McAfee to F-Secure for PC security before September 1, 2009. The F-Secure Client Security software has been placed on the install network disk. License codes can be requested from C&CZ.

Peter van Campen 14 okt 2008 18:10 (CEST)

Outgoing mail spamfiltered

As of today mail which is recognized by the Science spamfilter as being spam is not sent to external mailservers anymore, but saved to a central quarantine folder. This change in the behaviour of the Science mailservers was necessary because those servers otherwise ended up in a blacklist. The forwarding of incoming mail thus gives a filtered mail feed from now on.

Jos Alsters 14 okt 2008 17:40 (CEST)

Ricoh copiers/printers

Because the Ricoh copiers/printers have been used for half a year now and soon a new machine will be bought, C&CZ likes to hear wishes/problems from within the Faculty of Science. Please address these to the C&CZ helpdesk.

Theo Neuij 10 okt 2008 15:35 (CEST)

Phone Guide RU updated automatically

The interface between the Science phone guide and the RU Relation Management System (RBS) and through that with the phone guide is working now. That means that the guides will automatically be updated when the telefone contact person (usually the secretary) of a department within the Science Faculty logs into and updates the Science Phone Guide website. In the Science Phone Guide one can also enter information of labs, elevators, secretariats etc., only the data for a U-number will end up in RBS. For more information see the Telephony page.

Bert Witte 9 okt 2008 17:49 (CEST)

Network maintenance connection RU-UMCN September 22 18:00-22:00

September 22 between 18:00-22:00 hours the network connection between RU and UMCN St. Radboud will be upgraded to 1 Gigabit per second, which will cause problems withthat connection during that time period.

Peter van Campen 10 sep 2008 15:49 (CEST)

Reporting repairs/problems through the helpdesk website

Since a few months several employees and students use the C&CZ helpdesk website to request repairs and report other problems. One has to login on the website with the Science login name. Advantages are that if the machine is known, like with a Managed Workplace PC, one doesn't need to fill in serial numbers and that one can follow the actions for the repair through the website.

Theo Neuij 3 sep 2008 17:20 (CEST)

Causing trouble for colleagues by reacting to phishing mail (mail asking for password)

A week ago a too naive colleague reacted to a phishing mail by sending his loginname and password. Soon after that loginname was misused to send large amounts of spam through our webmail server, which lead to the appearance of one of our servers in a blacklist. That made it impossible for that server to send mail to some organisations. C&CZ likes to stress *again* that it is not very wise to believe something just because is written in a letter or e-mail and that *no official institution* will ever ask you for your password, just like a bank never will ask you for your pincode for your bank account.

Peter van Campen 3 sep 2008 12:23 (CEST)

H:-disk of students moved and enlarged

Because of the new computer lab TK023 with dual-boot Windows/Linux PC's, the H:-disks (home directories under Linux/Unix) of students have been moved to a new server. This made it also possible to enlarge the quota on that disk to 1 GB per student.

Wim Janssen 3 sep 2008 11:53 (CEST)

New computer lab TK023

A new computer lab TK023 (HG00.023) is available, with 41 modern PC's with big 24" screens with high resolution. For C&CZ this is a new type: the user can boot Windows-XP as well as Fedora Linux. Such a dual- or multi-boot PC is the standard for the future for the computer labs, with in the future almost certainly also Windows-Vista next to Windows-XP.

Wim Janssen 3 sep 2008 00:12 (CEST)

Opening hours C&CZ extended

C&CZ has extended the opening hours, our new opening hours are from 08:00 to 18:00.

Peter van Campen 2 sep 2008 17:24 (CEST)

Personnel changes at C&CZ

As of September 1, Kees Keijzers will mainly concern himself with leading the university project for the introduction of Syllabus Plus. Therefore he resigns as head of C&CZ, although he stays at C&CZ in the role of advisor. The new head of C&CZ is Peter van Campen. The vacancy within System Administration/Development is filled by Caspar Terheggen.

Peter van Campen 2 sep 2008 17:08 (CEST)

New version Endnote available

A CD of Endnote version X2 is available for MS-Windows, version X1 for Macintosh. It can be installed on Windows from the install network disk, but the CDs can also be borrowed by employees and students, for home use too. In a few weeks it will also be available on the Windows-XP Managed PCs.

Peter van Campen 27 aug 2008 10:37 (CEST)

Surfnet Usenet News service ended

As was announced in March, Surfnet ended the Usenet News service. The UCI news article on this subject lists a number of alternatives.

Peter van Campen 20 aug 2008 17:15 (CEST)

Critical security flaw in Adobe Acrobat t/m versie 8.1.2

Adobe Acrobat has a critical security flaw, all users of version 8 are recommended to update to version "8.1.2 Security Update 1". Since the site-license for Adobe software has finally come through, this update can probably best be combined with the update to the Professional version.

Peter van Campen 1 jul 2008 14:09 (CEST)

Adobe Creative Suite on install-disc and can be lent

The DVD's of Adobe CS3 Design Premium UK and NL for MS-Windows and for UK Macintosh have been copied to the install network disc. Postmaster can provide serial numbers. The DVDs can also be borrowed at HG03.055. The other versions (Web) probably are less popular. May be used on campus by employees and students. Employees can purchase at Surfspot a DVD set for use at home. Home use by students is not covered by this license.

Peter van Campen 1 jul 2008 13:56 (CEST)


Floris van Delft (department Organic Chemistry) made a description of the functionality of the software package ChemBioOffice. The package may be downloaded, free of charge, by everyone who has a science mail account (staff and students). Floris () is willing to answer questions about the usage of the package.

Kees Keijzers 25 jun 2008 15:24 (CEST)

Software update: Maple 12

A new version (12) of Maple has been installed on Linux/Solaris. Early next week it will also be available on the Windows-XP Managed PCs. It can be installed on Windows from the install network disk, but the CDs can also be borrowed by employees and students, for home use too.

Peter van Campen 19 jun 2008 16:24 (CEST)

New version of the Windows Managed PC

There is a new installation method for the Windows-XP Managed PCs, that has been developed and is being maintained by several IT-support groups in the RU tohether, in the SITO (Samenwerkende IT-Ondersteuning) project. The main difference is that more software is installed, and that it is less dependent on network drives. Many PCs in the Study Landscape and several departmental PCs have been installed with the new method.

Wim Janssen 19 jun 2008 16:10 (CEST)

Software update: TeXlive 2007

Today TeXlive 2007 replaced TeXlive 2005 as the standard version of (La)TeX on Windows and Unix computers managed by C&CZ. If no problems are reported, the old version will be removed in a few months.

Peter van Campen 16 jun 2008 18:06 (CEST)

Matlab: TIMEOUTALL introduced, installation procedure changed

After an idea from FC Donders, C&CZ changed the options for the Matlab license server to include a 'TIMEOUTALL 3600'. This has the advantage that an inactive user can hold a license for Matlab or a toolbox for 1 hour at maximum, but could cause problems sometimes for the many tens of users within Radboud Unicversity and Hospital, because it can happen that a long-running Matlab job stops because there is currently no license available.

With Matlab version R2008a the Matlab installation procedure has been changed.

Peter van Campen 16 jun 2008 16:59 (CEST)

Adobe: employee home-use site-license software available on surfspot.nl

On Surfspot the site-license products of Adobe for home-use by employees are available for 35 euro per bundle. One can choose between the English or Dutch version of the 'web' or 'design' bundle. Both bundles contain a.o. Photoshop, Illustrator, Acrobat Professional, Dreamweaver. Only the 'design' bundle contains InDesign. The site license products for installation on campus have been urgently ordered.

Peter van Campen 13 jun 2008 15:39 (CEST)

Adobe Flash Player Security Vulnerability

Last week word was spread about abuse by installing keyloggers through a security vulnerability in the Adobe Flash plugin of browsers like Internet Explorer and Firefox. C&CZ managed computers have been updated to the latest version. C&CZ advises everybody to upgrade to version if not already done. Testing can be done through the Adobe testpage and holding the mouse above "About". For even more browser security one can quite easily install the Firefox extension NoScript.

Peter van Campen 11 jun 2008 11:46 (CEST)

Adobe software will become site-license after all!

Today SURFdiensten reported that the site license agreement between SURFdiensten and Adobe for Dutch schools and universities reached a final status. The products and codes for the licensed products are expected to become available next week.

Peter van Campen 6 jun 2008 15:32 (CEST)

New version of Mathematica (

A new version of Mathematica has been installed. The CDs can be borrowed by departments that take part in the license.

Ben Polman 3 jun 2008 13:34 (CEST)

MS Office for Mac 2008 NL/UK *campus* can be borrowed

A CD of MS Office 2008 for Macintosh can be borrowed for campus use and on Macs owned by departments, the NL- as well as the UK-version. For home use one can buy it relatively cheap at Surfspot, althoug it is always more expensive than the free OpenOffice.

Wim Janssen 20 mei 2008 17:02 (CEST)

Removing old mail addresses helps prevent spam

At this time (May 2008) we often see that suddenly a lot of spam is sent from different places on the Internet, with a (fake) sender address of the old "@sci.kun.nl" form. For the owner of such an address this gives some trouble, since the spam that cannot be delivered wiil come "back" to the sender address that was used. To help prevent this, it is a good idea to look in the DIY website which old "kun.nl" addresses can be removed and mail that to postmaster.

Jos Alsters 10 apr 2008 12:48 (CEST)