Difference between revisions of "KM"
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− | De [http://www.ru.nl RU] heeft in 2013 | + | De [http://www.ru.nl RU] heeft in 2013 het printen/kopiëren/scannen Europees aanbesteed. Op grond van een grote reeks aan eisen is deze aanbesteding gewonnen door [http://www.konicaminolta.nl Konica Minolta]. De machines die ingezet worden, zijn zowel [[copiers|kopieerapparaat]] als [[Printers_en_printen|netwerkprinter]] als [[Scanners|scanner]]. |
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− | + | In 2013 the [http://www.ru.nl RU] issued a European tender for multifunctionals. Based on an extensive list of demands the tender was won by [http://www.konicaminolta.nl Konica Minolta]. The machines are used as [[copiers|copiers]], [[Printers_en_printen|network printers]] and [[Scanners|scanners]]. | |
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+ | === [Documentatie][Documentation] === | ||
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− | Alle documentatie is te vinden op de [http://www.konicaminolta.nl/nl/business-solutions/customer-support/downloads.html Konica Minolta website]. Posters die het gebruik uitleggen zijn | + | Alle documentatie is te vinden op de [http://www.konicaminolta.nl/nl/business-solutions/customer-support/downloads.html Konica Minolta website]. Posters die het gebruik uitleggen zijn via deze wiki beschikbaar voor de aanwezige modellen: [[Media:bizhub-c554-c454-c364-c284-c224_quick-reference_en_1-0-0.pdf|Bizhub C364 en C554]] en voor de hoogvolume [[Media:bizhub-c754-c654_poster_en_1-0-0.pdf|Bizhub C654]]. |
[/nl] | [/nl] | ||
[en] | [en] | ||
− | All documentation can be found | + | All documentation can be found on the [http://www.konicaminolta.nl/nl/business-solutions/customer-support/downloads.html Konica Minolta website]. Quick reference guides are available through this wiki for the models present: [[Media:bizhub-c554-c454-c364-c284-c224_quick-reference_en_1-0-0.pdf|Bizhub C364 en C554]] and the higher volume [[Media:bizhub-c754-c654_poster_en_1-0-0.pdf|Bizhub C654]] |
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+ | === [Plaatsing van de apparaten][Placement of the machines] === | ||
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− | + | Vanaf 1 juli 2013 worden in de FNWI-gebouwen [[Copiers|op allerlei plaatsen]] nieuwe multifunctionele printers/copiers/scanners (MFP's) van het merk [http://www.konicaminolta.nl/ Konica Minolta] (KM) aangesloten. Deze apparaten vervangen de Ricoh apparaten, die enkele weken later zullen verdwijnen. | |
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[en] | [en] | ||
− | + | As of July 1, 2013, new [http://www.konicaminolta.nl/ Konica Minolta] (KM) multifunctional printers/copiers/scanners (MFP's) will be installed in [[Copiers|many places]] in the FNWI buildings. These machines replace the Ricoh's, which will be removed a few weeks later. | |
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[nl] | [nl] | ||
− | + | We hebben besloten om op meer plaatsen MFP's neer te zetten dan waar nu Ricoh's staan. Dit is in lijn met het RU-beleid om de loopafstand vanaf een willekeurige werkplek tot de dichtstbijzijnde MFP te beperken. Hierdoor zal het voor afdelingen aantrekkelijker worden om eigen voorzieningen, met eigen voorraad papier, toner en onderhoud, op te heffen. Voor de nieuwe apparaten wordt dat alles namelijk door KM verzorgd tegen een vaste, uniforme tikprijs voor de hele Radboud Universiteit. Ook melden de machines zelf storingen aan KM (via GSM), zodat problemen soms al opgelost worden zonder dat ze door een medewerker of student gemeld zijn. Daarom is de verwachting dat e.e.a. voor de RU zowel efficiënter als goedkoper zal zijn. | |
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[en] | [en] | ||
− | + | We have decided to install more MFP's than the current number of Ricoh's. This is in LINE with the RU policy to reduce the walking distance from any work place to the nearest MFP. As a result departments will be tempted to discontinue their own MFP-services, including their own paper and toner supplies and support and maintenance contracts. For the new machines, KM takes care of all that for a fixed price per job which is the same for the entire Radboud University. | |
− | + | The new machines also report problems directly to KM (through GSM), so sometimes problems are resolved without having been reported by an employee or student. Therefore we expect that this can improve efficiency while cutting costs. | |
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− | The new machines also report problems through GSM, so | ||
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De plaatsing van individuele apparaten kan nog aangepast worden. Op plaatsen waar veel gebruik gemaakt wordt, kan een grotere/snellere machine neergezet worden, op plaatsen waar het gebruik te gering is, kan een machine verwijderd worden. | De plaatsing van individuele apparaten kan nog aangepast worden. Op plaatsen waar veel gebruik gemaakt wordt, kan een grotere/snellere machine neergezet worden, op plaatsen waar het gebruik te gering is, kan een machine verwijderd worden. | ||
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[en] | [en] | ||
− | The placement of individual machines is not definitive: | + | The placement of individual machines is not definitive: a machine that is used heavily can be replaced by a bigger/faster machine, whereas machines that are seldom used can be moved to a different location. |
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=== [Peage][Peage] === | === [Peage][Peage] === | ||
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− | De MFP's zullen | + | De MFP's zullen op den duur via [[Peage]] aangestuurd worden. Omdat FNWI gedeelde voorzieningen heeft voor medewerkers en studenten, wordt Peage bij FNWI pas ingevoerd als het operationeel is voor medewerkers. Met Peage wordt het mogelijk om ook gevoelige documenten naar een gedeelde printer te sturen, omdat men dan pas bij de printer, na authenticatie met de campuskaart en persoonlijke pincode, kiest welke printopdracht uitgevoerd moet worden. |
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− | The MFP's will in time be managed by [[Peage]]. | + | The MFP's will in time be managed by [[Peage]]. Because FNWI has shared MFP facilities for both students and employees, Peage will be activated in our faculty only after it becomes operational for employees. |
+ | With Peage one can print sensitive output on shared printers, because then one chooses which print job to print after authentication at the printer with campus card and personal pin code. | ||
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− | === [Printen][ | + | === [Printen][Printing] === |
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− | Zolang Peage nog niet beschikbaar is voor medewerkers, wordt de aansturing vooralsnog op de C&CZ-manier gedaan. De KM's worden ingezet als [[Printers_en_printen|gebudgetteerde C&CZ-printers]] | + | Zolang Peage nog niet beschikbaar is voor medewerkers, wordt de aansturing vooralsnog op de C&CZ-manier gedaan. De KM's worden dus voorlopig ingezet als [[Printers_en_printen|gebudgetteerde C&CZ-printers]] en op dezelfde manier aangestuurd en afgerekend, al zal men de nieuwe printers wel op de eigen werkplek moeten definieren. |
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[en] | [en] | ||
− | As long as Peage is not available for employees, the MFP's will be managed by C&CZ. | + | As long as Peage is not available for employees, the MFP's will be managed by C&CZ. This means that for the time being the KM's will be used and factured as [[Printers_en_printen|budgetted C&CZ-printers]]. The functionality thus stays the same initially, one just needs to define the new printers on their workstation. |
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− | === [Kopiëren][ | + | === [Kopiëren][Copying] === |
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− | Zolang Peage nog niet beschikbaar is voor medewerkers, krijgt elke KM een pincode. FNWI-medewerkers kunnen die pincode van C&CZ (''56666'') krijgen, waardoor kopiëren voor hen gratis is: de faculteit betaalt. Bij misbruik zal de pincode gewijzigd worden. Studenten kunnen kopiëren op de Peage-MFP bij het restaurant, of ze kunnen scannen en daarna printen. De | + | Zolang Peage nog niet beschikbaar is voor medewerkers, krijgt elke KM een unieke pincode. FNWI-medewerkers kunnen die pincode(s) van C&CZ (''bel 56666'') krijgen, waardoor kopiëren voor hen gratis is: de faculteit betaalt. Bij het vermoeden van misbruik zal de pincode uit voorzorg door C&CZ gewijzigd worden. |
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+ | Studenten kunnen kopiëren op de Peage-MFP bij het restaurant, of ze kunnen scannen en daarna printen. De Ricoh's met Xafax-paal zullen op korte termijn verwijderd worden. Studenten kunnen Xafax-kopieerkaartjes bij C&CZ laten omzetten in printbudget. | ||
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[en] | [en] | ||
− | As long as Peage is not available for employees, every KM gets a PIN code. FNWI employees can | + | As long as Peage is not available for employees, every KM gets a (unique) PIN code. FNWI employees can obtain the PIN code(s) from C&CZ (''call 56666''), which effectively makes copying free for departments: the faculty pays for all copy costs. In case of presumed misuse, C&CZ will change the code. |
+ | |||
+ | Students can copy on the Peage MFP near the restaurant, or by scanning first and printing afterwards. The Ricohs with Xafax copy unit will be removed in the near future. Students can come to C&CZ to have their copy card budget converted to printbudget. | ||
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− | === [Scannen][ | + | === [Scannen][Scanning] === |
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− | De KM's laten alle adressen zien uit het [[Ldap_adresboek|LDAP-adresboek van FNWI]], waardoor | + | De KM's laten alle adressen zien uit het [[Ldap_adresboek|LDAP-adresboek van FNWI]], waardoor het invoeren van adressen niet meer nodig is en minder adresseringsfouten gemaakt zullen worden. |
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[en] | [en] | ||
− | The KM's show alle addresses from the [[Ldap_adresboek|Science LDAP addressbook]], which | + | The KM's show alle addresses from the [[Ldap_adresboek|Science LDAP addressbook]], which eliminates the need to type in addresses and will result in less addressing errors. |
[/en] | [/en] | ||
=== Service === | === Service === | ||
[nl] | [nl] | ||
− | + | Voor hardware- en papierstoringen kan de Konica Minolta helpdesk bereikt worden op telefoonnummer 55955, optie 4. Zij zullen als eerste vragen naar het serienummer of machine id. Deze is te vinden in de [[Copiers|lijst van alle multifunctionals]]. Er is een Konica Minolta onderhoudsmonteur op de campus aanwezig. Daardoor kunnen gemelde storingen in de regel vrij snel opgelost worden. | |
[/nl] | [/nl] | ||
[en] | [en] | ||
− | + | In case of hardware and paper problems the Konica Minolta helpdesk can be reached by dialing 55955, option 4. You must provide the serial number or machine id. These can be found in the [[Copiers|list of all multifunctionals]]. A Konica Minolta maintenance person is present on campus, so reported problems will in general be solved relatively quickly. | |
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[[Category:Hardware]] | [[Category:Hardware]] |
Revision as of 16:12, 2 July 2013
Konica Minolta Multifunctionals (Printers/Copiers/Scanners)
In 2013 the RU issued a European tender for multifunctionals. Based on an extensive list of demands the tender was won by Konica Minolta. The machines are used as copiers, network printers and scanners.
Documentation
All documentation can be found on the Konica Minolta website. Quick reference guides are available through this wiki for the models present: Bizhub C364 en C554 and the higher volume Bizhub C654
Placement of the machines
As of July 1, 2013, new Konica Minolta (KM) multifunctional printers/copiers/scanners (MFP's) will be installed in many places in the FNWI buildings. These machines replace the Ricoh's, which will be removed a few weeks later. We have decided to install more MFP's than the current number of Ricoh's. This is in LINE with the RU policy to reduce the walking distance from any work place to the nearest MFP. As a result departments will be tempted to discontinue their own MFP-services, including their own paper and toner supplies and support and maintenance contracts. For the new machines, KM takes care of all that for a fixed price per job which is the same for the entire Radboud University. The new machines also report problems directly to KM (through GSM), so sometimes problems are resolved without having been reported by an employee or student. Therefore we expect that this can improve efficiency while cutting costs.
The placement of individual machines is not definitive: a machine that is used heavily can be replaced by a bigger/faster machine, whereas machines that are seldom used can be moved to a different location. Please contact C&CZ with all questions about the new machines.
Peage
The MFP's will in time be managed by Peage. Because FNWI has shared MFP facilities for both students and employees, Peage will be activated in our faculty only after it becomes operational for employees. With Peage one can print sensitive output on shared printers, because then one chooses which print job to print after authentication at the printer with campus card and personal pin code.
Printing
As long as Peage is not available for employees, the MFP's will be managed by C&CZ. This means that for the time being the KM's will be used and factured as budgetted C&CZ-printers. The functionality thus stays the same initially, one just needs to define the new printers on their workstation.
Copying
As long as Peage is not available for employees, every KM gets a (unique) PIN code. FNWI employees can obtain the PIN code(s) from C&CZ (call 56666), which effectively makes copying free for departments: the faculty pays for all copy costs. In case of presumed misuse, C&CZ will change the code.
Students can copy on the Peage MFP near the restaurant, or by scanning first and printing afterwards. The Ricohs with Xafax copy unit will be removed in the near future. Students can come to C&CZ to have their copy card budget converted to printbudget.
Scanning
The KM's show alle addresses from the Science LDAP addressbook, which eliminates the need to type in addresses and will result in less addressing errors.
Service
In case of hardware and paper problems the Konica Minolta helpdesk can be reached by dialing 55955, option 4. You must provide the serial number or machine id. These can be found in the list of all multifunctionals. A Konica Minolta maintenance person is present on campus, so reported problems will in general be solved relatively quickly.