Difference between revisions of "Helpdesk"
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| − | C&CZ can be reached on working days from 8. | + | C&CZ can be reached on working days from 8.30 till 18.00 hour. Normally, the general helpdesk number will always be answered during these hours. |
According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of [[:Categorie:Procedures|procedures]], related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota. | According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of [[:Categorie:Procedures|procedures]], related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota. | ||
Revision as of 23:16, 7 March 2008
Helpdesk
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C&CZ can be reached on working days from 8.30 till 18.00 hour. Normally, the general helpdesk number will always be answered during these hours.
According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of procedures, related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota.
The persons behind 56666 and postmaster change regularly.
