Difference between revisions of "Helpdesk"
Jump to navigation
Jump to search
Line 1: | Line 1: | ||
+ | [nl] | ||
== Hulp en Inlichtingen (H&I)== | == Hulp en Inlichtingen (H&I)== | ||
Line 41: | Line 42: | ||
''Zowel bij 56666 als bij postmaster wisselen de personen die opnemen resp. beantwoorden.'' | ''Zowel bij 56666 als bij postmaster wisselen de personen die opnemen resp. beantwoorden.'' | ||
− | + | [/nl] | |
+ | [en] | ||
== Helpdesk == | == Helpdesk == | ||
Revision as of 10:28, 2 September 2009
Helpdesk
general: | |||
software: | |||
hardware: | |||
telephone: | |||
network: |
We are located in the Huygens building, room number HG03.055. The entrance is in the main street next to corridor 5 across the elevators.
C&CZ can usually be reached on working days from 8.00 till 18.00 hour. Normally, the general helpdesk number will always be answered during these hours.
According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of procedures, related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota.
The persons behind 56666 and postmaster change regularly.