Difference between revisions of "Helpdesk"

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[[Image:telephone.gif|telefoon]] 56666
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| email: |helpdesk@@science.ru.nl
 
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''Zowel bij 56666 als bij postmaster wisselen de personen die opnemen resp. beantwoorden.''
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''Zowel bij 20000 als bij postmaster wisselen de personen die opnemen resp. beantwoorden.''
 
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Revision as of 15:34, 24 September 2013

Helpdesk

general:

telefoon 56666

helpdesk@@science.ru.nl
software:

telefoon 53535

postmaster@@science.ru.nl
hardware:

telefoon 53535

postmaster@@science.ru.nl
telephone:

telefoon 52666

B.Witte@@science.ru.nl
network:

telefoon 53737

M.Kuppens@@science.ru.nl
FNWI Blackboard support:

telefoon 53666

bb-nwi@@science.ru.nl


We are located in the Huygens building, room number HG03.055. The entrance is in the main 'street' on the 3rd floor, next to corridor 5 across the elevators.


C&CZ can usually be reached on working days from 8.30 till after 18.00 hour. Normally, the general helpdesk number will always be answered during these hours.


According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of procedures, related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota.


The persons behind 56666 and postmaster change regularly.