Difference between revisions of "Helpdesk"

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(Hulp en Inlichtingen (H&I))
(Helpdesk)
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C&CZ can be reached on working days from 8.00 till 18.00 hour. Normally, the general helpdesk number will always be answered during these hours.
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C&CZ can be reached on working days from 8.30 till 18.00 hour. Normally, the general helpdesk number will always be answered during these hours.
  
 
According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of [[:Categorie:Procedures|procedures]], related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota.  
 
According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of [[:Categorie:Procedures|procedures]], related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota.  

Revision as of 23:16, 7 March 2008

Helpdesk

general:

telefoon 56666

software:

telefoon 53535

hardware:

telefoon 53535

telephone:

telefoon 52666

network:

telefoon 53737


C&CZ can be reached on working days from 8.30 till 18.00 hour. Normally, the general helpdesk number will always be answered during these hours.

According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of procedures, related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota.

The persons behind 56666 and postmaster change regularly.