Difference between revisions of "Helpdesk"
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| − | == | + | == Contactinformatie == |
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| − | |''' | + | |'''helpdesk:''' |
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| − | [[Image:telephone.gif|telefoon]] 20000 | + | [[Image:telephone.gif|telefoon]] (024 36) 20000 |
| − | | email: |helpdesk | + | | email: |helpdesk@science.ru.nl |
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| − | | ''' | + | | '''sysadmin:''' |
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| − | [[Image:telephone.gif|telefoon]] 53535 | + | [[Image:telephone.gif|telefoon]] (024 36) 53535 |
| − | | email: |postmaster | + | | email: |postmaster@science.ru.nl |
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| − | | ''' | + | | '''network:''' |
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| − | [[Image:telephone.gif|telefoon]] | + | [[Image:telephone.gif|telefoon]] (024 36) 53737 |
| − | + | | email: |M.Kuppens@science.ru.nl | |
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| − | | email: |M.Kuppens | ||
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Wij zijn gehuisvest in het Huygensgebouw, ruimtenummer HG03.055. De ingang bevindt zich in de centrale straat op de 3e verdieping, naast gang 5 tegenover de liften. | Wij zijn gehuisvest in het Huygensgebouw, ruimtenummer HG03.055. De ingang bevindt zich in de centrale straat op de 3e verdieping, naast gang 5 tegenover de liften. | ||
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Volgens een internationale afspraak moet elk netwerkdomein een "postmaster" kennen die aan hem/haar gestuurde elektronische post altijd vrij snel leest. Aan deze fictieve persoon kunnen alle vragen gesteld worden over e-mail adressen en netwerkgebruik. C&CZ gebruikt dit e-mail adres ook als een adres voor alle soorten procedures die te maken hebben met het computergebruik binnen de B-faculteit, zoals het aanvragen van nieuwe logins, het verwijderen van logins en het wijzigen van quota. | Volgens een internationale afspraak moet elk netwerkdomein een "postmaster" kennen die aan hem/haar gestuurde elektronische post altijd vrij snel leest. Aan deze fictieve persoon kunnen alle vragen gesteld worden over e-mail adressen en netwerkgebruik. C&CZ gebruikt dit e-mail adres ook als een adres voor alle soorten procedures die te maken hebben met het computergebruik binnen de B-faculteit, zoals het aanvragen van nieuwe logins, het verwijderen van logins en het wijzigen van quota. | ||
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We are located in the Huygens building, room number HG03.055. The entrance is in the main 'street' on the 3rd floor, next to corridor 5 across the elevators. | We are located in the Huygens building, room number HG03.055. The entrance is in the main 'street' on the 3rd floor, next to corridor 5 across the elevators. | ||
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C&CZ can usually be reached on working days from 8.30 till after 18.00 hour. Normally, the general helpdesk number will always be answered during these hours. | C&CZ can usually be reached on working days from 8.30 till after 18.00 hour. Normally, the general helpdesk number will always be answered during these hours. | ||
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According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of procedures, related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota. | According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of procedures, related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota. | ||
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Latest revision as of 11:51, 11 January 2021
Contact information
| helpdesk: |
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| sysadmin: |
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| network: |
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We are located in the Huygens building, room number HG03.055. The entrance is in the main 'street' on the 3rd floor, next to corridor 5 across the elevators.
C&CZ can usually be reached on working days from 8.30 till after 18.00 hour. Normally, the general helpdesk number will always be answered during these hours.
According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of procedures, related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota.
