Difference between revisions of "Helpdesk"
| Line 7: | Line 7: | ||
| | | | ||
[[Image:telephone.gif|telefoon]] 20000 | [[Image:telephone.gif|telefoon]] 20000 | ||
| − | | email: |helpdesk | + | | email: |helpdesk@science.ru.nl |
|- | |- | ||
| | | | ||
| Line 13: | Line 13: | ||
| | | | ||
[[Image:telephone.gif|telefoon]] 53535 | [[Image:telephone.gif|telefoon]] 53535 | ||
| − | | email: |postmaster | + | | email: |postmaster@science.ru.nl |
|- | |- | ||
| | | | ||
| Line 19: | Line 19: | ||
| | | | ||
[[Image:telephone.gif|telefoon]] 53535 | [[Image:telephone.gif|telefoon]] 53535 | ||
| − | | email: |postmaster | + | | email: |postmaster@science.ru.nl |
|- | |- | ||
| | | | ||
| Line 25: | Line 25: | ||
| | | | ||
[[Image:telephone.gif|telefoon]] 53737 | [[Image:telephone.gif|telefoon]] 53737 | ||
| − | | email: |M.Kuppens | + | | email: |M.Kuppens@science.ru.nl |
|- | |- | ||
| | | | ||
| Line 57: | Line 57: | ||
| | | | ||
[[Image:telephone.gif|telefoon]] 20000 | [[Image:telephone.gif|telefoon]] 20000 | ||
| − | | email: |helpdesk | + | | email: |helpdesk@science.ru.nl |
|- | |- | ||
| | | | ||
| Line 63: | Line 63: | ||
| | | | ||
[[Image:telephone.gif|telefoon]] 53535 | [[Image:telephone.gif|telefoon]] 53535 | ||
| − | | email: |postmaster | + | | email: |postmaster@science.ru.nl |
|- | |- | ||
| | | | ||
| Line 69: | Line 69: | ||
| | | | ||
[[Image:telephone.gif|telefoon]] 53535 | [[Image:telephone.gif|telefoon]] 53535 | ||
| − | | email: |postmaster | + | | email: |postmaster@science.ru.nl |
|- | |- | ||
| | | | ||
| Line 75: | Line 75: | ||
| | | | ||
[[Image:telephone.gif|telefoon]] 53737 | [[Image:telephone.gif|telefoon]] 53737 | ||
| − | | email: |netmaster | + | | email: |netmaster@science.ru.nl |
|- | |- | ||
| | | | ||
Revision as of 12:21, 12 April 2019
Helpdesk
| general: |
|
||
| software: |
|
||
| hardware: |
|
||
| network: |
|
||
| FNWI Blackboard support: |
|
||
We are located in the Huygens building, room number HG03.055. The entrance is in the main 'street' on the 3rd floor, next to corridor 5 across the elevators.
C&CZ can usually be reached on working days from 8.30 till after 18.00 hour. Normally, the general helpdesk number will always be answered during these hours.
According to an international rule, every Internet-domain must have a "postmaster", who regularly reads mail addressed to him/her. You can ask this fictitious person any question related to mail. C&CZ uses this mail address also for all kinds of procedures, related to computer usage in the Faculty of Science, like requesting a new login, removing a login or changing disk quota.
The persons behind 20000 and postmaster change regularly.
