GDI

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Changes in IT services

On September 1, 2009 GDI (Gebruikersdienst ICT) was formed by combining the former Computer Support Groups (COG's) of the various faculties and clusters of our university. Because of the special role of IT for FNWI, C&CZ continued to exist as the IT service group for FNWI.

Based on a formal decision of the University's Executive Board all standard workstations campus wide will be transferred to GDI. C&CZ will remain responsible for all other IT services in this faculty. Also the dual-boot Linux/Windows pc's in the computer labs will remain the respinsibility of C&CZ for the next years.

Users will be informed in time about the consequences of these changes. The service will change and will be described in a service level agreement.

Until the takeover, which will take place in steps, C&CZ will remain responsible for all IT services for FNWI and will remain reachable through the well known channels.

Migration OBP PC's

The transfer of the PC's of the Personel Department (P&O) started in the middle of September 2011. This project has finished; the P&O PC's have been transferred to GDI. At the moment the transfer at the other service departments of FNWI is being prepared, in the following order: IHZ, FEZ, CVI, OWC, FB/Faculty bureau.

Overview service level desktop support

There is an overview of the GDI desktop service in which a comparison is made with the current service by C&CZ. The document also describes which aspects of the support by C&CZ and by GDI are connected and what agreements were made, including a global overview of the migration process. The GDI education/student-PC is described including the aspects which may need extra attention. The report is available in PDF format, in Dutch only.