Difference between revisions of "GDI"

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=== [Ontwikkelingen ICT dienstverlening][Changes in IT services] ===
 
=== [Ontwikkelingen ICT dienstverlening][Changes in IT services] ===
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Op 1 september 2009 is [http://www.ru.nl/gdi GDI] (Gebruikersdienst ICT) gevormd uit de voormalige Computer Ondersteuningsgroepen (COG's) van de verschillende faculteiten en clusters van onze universiteit.  Vanwege de bijzondere rol van ICT voor FNWI blijft C&CZ als facultaire ICT-dienst bestaan.
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Per 1 september 2013 is het GDI met het UCI opgegaan in het [http://www.ru.nl/isc ICT Servicecentrum (ISC)].
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As of Sep 1, 2013 the GDI together with the UCI merged into the [http://www.ru.nl/isc ICT Servicecentre (ISC)].
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Vier jaar eerder, op 1 september 2009 werd [http://www.ru.nl/gdi GDI] (Gebruikersdienst ICT) gevormd uit de voormalige Computer Ondersteuningsgroepen (COG's) van de verschillende faculteiten en clusters van onze universiteit.  Vanwege de bijzondere rol van ICT voor FNWI bleef C&CZ als facultaire ICT-dienst bestaan.
  
 
Op grond van een besluit van het College van Bestuur worden RU-breed alle standaard werkplekken ondergebracht bij GDI.  De overige ICT diensten bij FNWI blijven in beheer bij C&CZ. Ook de dual-boot Linux/Windows onderwijs pc's blijven de komende jaren in beheer bij C&CZ.
 
Op grond van een besluit van het College van Bestuur worden RU-breed alle standaard werkplekken ondergebracht bij GDI.  De overige ICT diensten bij FNWI blijven in beheer bij C&CZ. Ook de dual-boot Linux/Windows onderwijs pc's blijven de komende jaren in beheer bij C&CZ.
 
Gebruikers zijn tijdig geinformeerd over de gevolgen van deze veranderingen.  De dienstverlening is voor de stafafdelingen veranderd, met een Dienstverleningsovereenkomst van GDI.
 
 
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On September 1, 2009 [http://www.ru.nl/gdi GDI] (''Gebruikersdienst ICT'') was formed by combining the former Computer Support Groups (COG's) of the various faculties and clusters of our university.  Because of the special role of IT for FNWI, C&CZ continued to exist as the IT service group for FNWI.
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Four years earlier, on September 1, 2009 [http://www.ru.nl/gdi GDI] (''Gebruikersdienst ICT'') was formed by combining the former Computer Support Groups (COG's) of the various faculties and clusters of our university.  Because of the special role of IT for FNWI, C&CZ continued to exist as the IT service group for FNWI.
 
 
Based on a formal decision of the University's Executive Board all standard workstations campus wide will be transferred to GDI.  C&CZ will remain responsible for all other IT services in this faculty. Also the dual-boot Linux/Windows pc's in the computer labs will remain the respinsibility of C&CZ for the next years.
 
 
 
Users have been informed about the consequences of these changes in time.  The service for the service departmants has changed and has been described in a service level agreement with GDI.  
 
  
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Based on a formal decision of the University's Executive Board all standard workstations campus wide were transferred to GDI.  C&CZ will remain responsible for all other IT services in this faculty including the dual-boot Linux/Windows pc's in the computer labs.
 
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Medio september 2011 is gestart met de overname van de werkplekken bij P&O.  Daarna zijn ook de PC's bij de oveige stafafdelingen: IHZ, FEZ, CVI, OWC en FB/Faculteitsbureau  overgedragen aan GDI.
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Medio september 2011 is gestart met de overname van de werkplekken bij P&O.  Daarna zijn ook de PC's bij de overige stafafdelingen: IHZ, FEZ, CVI, OWC en FB/Faculteitsbureau  overgedragen aan GDI.
 
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Latest revision as of 19:04, 13 February 2015

Changes in IT services

As of Sep 1, 2013 the GDI together with the UCI merged into the ICT Servicecentre (ISC).

Four years earlier, on September 1, 2009 GDI (Gebruikersdienst ICT) was formed by combining the former Computer Support Groups (COG's) of the various faculties and clusters of our university. Because of the special role of IT for FNWI, C&CZ continued to exist as the IT service group for FNWI.

Based on a formal decision of the University's Executive Board all standard workstations campus wide were transferred to GDI. C&CZ will remain responsible for all other IT services in this faculty including the dual-boot Linux/Windows pc's in the computer labs.

Migration OBP PC's

The transfer of the PC's of the Personnel Department (P&O) started in September 2011. This project has finished; the P&O and the PC's of the other service departments IHZ, FEZ, CVI, OWC, and FB/Faculty bureau have been transferred to GDI.

Overview service level desktop support

There is an overview of the GDI desktop service in which a comparison is made with the current service by C&CZ. The document also describes which aspects of the support by C&CZ and by GDI are connected and what agreements were made, including a global overview of the migration process. The GDI education/student-PC is described including the aspects which may need extra attention. The report is available in PDF format, in Dutch only.