Difference between revisions of "GDI"

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([Overname OBP PC's][Migration OBP PC's])
([Ontwikkelingen ICT dienstverlening][Changes in IT services])
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Op grond van een besluit van het College van Bestuur worden RU-breed alle standaard werkplekken ondergebracht bij GDI.  De overige ICT diensten bij FNWI blijven in beheer bij C&CZ. Ook de dual-boot Linux/Windows onderwijs pc's blijven de komende jaren in beheer bij C&CZ.
 
Op grond van een besluit van het College van Bestuur worden RU-breed alle standaard werkplekken ondergebracht bij GDI.  De overige ICT diensten bij FNWI blijven in beheer bij C&CZ. Ook de dual-boot Linux/Windows onderwijs pc's blijven de komende jaren in beheer bij C&CZ.
  
Gebruikers worden tijdig geinformeerd over de gevolgen van deze veranderingen.  De dienstverlening zal veranderen.  GDI werkt aan een Dienstverleningsovereenkomst.
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Gebruikers zijn tijdig geinformeerd over de gevolgen van deze veranderingen.  De dienstverlening is voor de stafafdelingen veranderd, met een Dienstverleningsovereenkomst van GDI.
 
 
'''Tot de overname, die gefaseerd zal plaatsvinden, blijft C&CZ verantwoordelijk voor alle ICT dienstverlening t.b.v. FNWI en blijven wij [[Contact|bereikbaar via de bekende kanalen]].'''
 
 
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Based on a formal decision of the University's Executive Board all standard workstations campus wide will be transferred to GDI.  C&CZ will remain responsible for all other IT services in this faculty. Also the dual-boot Linux/Windows pc's in the computer labs will remain the respinsibility of C&CZ for the next years.
 
Based on a formal decision of the University's Executive Board all standard workstations campus wide will be transferred to GDI.  C&CZ will remain responsible for all other IT services in this faculty. Also the dual-boot Linux/Windows pc's in the computer labs will remain the respinsibility of C&CZ for the next years.
  
Users will be informed in time about the consequences of these changes.  The service will change and will be described in a service level agreement.  
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Users have been informed about the consequences of these changes in time.  The service for the service departmants has changed and has been described in a service level agreement with GDI.  
  
'''Until the takeover, which will take place in steps, C&CZ will remain responsible for all IT services for FNWI and will remain [[Contact|reachable through the well known channels]].'''
 
 
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Revision as of 14:10, 27 August 2012

Changes in IT services

On September 1, 2009 GDI (Gebruikersdienst ICT) was formed by combining the former Computer Support Groups (COG's) of the various faculties and clusters of our university. Because of the special role of IT for FNWI, C&CZ continued to exist as the IT service group for FNWI.

Based on a formal decision of the University's Executive Board all standard workstations campus wide will be transferred to GDI. C&CZ will remain responsible for all other IT services in this faculty. Also the dual-boot Linux/Windows pc's in the computer labs will remain the respinsibility of C&CZ for the next years.

Users have been informed about the consequences of these changes in time. The service for the service departmants has changed and has been described in a service level agreement with GDI.

Migration OBP PC's

The transfer of the PC's of the Personnel Department (P&O) started in September 2011. This project has finished; the P&O and the PC's of the other service departments IHZ, FEZ, CVI, OWC, and FB/Faculty bureau have been transferred to GDI.

Overview service level desktop support

There is an overview of the GDI desktop service in which a comparison is made with the current service by C&CZ. The document also describes which aspects of the support by C&CZ and by GDI are connected and what agreements were made, including a global overview of the migration process. The GDI education/student-PC is described including the aspects which may need extra attention. The report is available in PDF format, in Dutch only.