Friday September 23 18:30-22:30 RU firewall maintenance
Begin : 2022-09-23 18:30 End : 2022-09-23 22:30 Affected : connection campus/internet (18:30-20:30) and central RU-servers (19:30-22:30)
ILS network management announced: Friday September 23 18.30 – 22.30 network maintenance is carried out on the DMZ and SRV firewalls. Connectivity interruptions of 20 to 40 seconds are expected. In case of problems, interruptions of 5 to 10 minutes might occur.
Eduroam: Tuesday September 27 23:30 1 hour down for maintenance
Begin : 2022-09-27 23:30 End : 2022-09-28 00:30 Affected : Eduroam wireless network in FNWI buildings a.o.
ILS network management announced: Tuesday September 27 23:30 maintenance is carried out on the Eduroam wireless network in FNWI buildings a.o. In most cases connectivity will be interrupted for at least 30 and at most 60 minutes.
The standard entry point for questions, problems and Repairs is the Helpdesk. The helpdesk can be reached by phone, web and mail:
- Phone: urgent questions or problems: 56666
- Web: C&CZ/GDI helpdesk website, log in with RU personnel or student number and password for the RU-account.
- Mail: Helpdesk-ticket
If one knows that the problem has to do with Science servers or deals with a group of pc's, e.g. installed software, then one can also directly contact Postmaster:
For special request: the contact person of your study or department. If e.g. you want to keep your Science account for some time, while you do not work or study at Radboud University, C&CZ will only do this after a request from the the contact person of your study or department.
- With questions about the RU-account (formerly called KISS) and the student.ru.nl email address, please visit the helpdesk/front office Student Affairs.
To be quickly informed about service interruptions one can subscribe to the CPK mailinglist.