Current service interruptions
Saturday May 14 adjacent buildings (Mercator, Proeftuin, Logistiek) 5 minutes without network
Begin : 2022-05-14 09:00 End : 2022-05-14 10:00 Affected : all network oulets in Mercator, Proeftuin and Logistiek Centrum will be down for max. 5 minutes
RU/ILS network management will switch to new hardware. This will lead to a network interruption of at most 5 minutes.
The standard entry point for questions, problems and Repairs is the Helpdesk. The helpdesk can be reached by phone, web and mail:
- Phone: urgent questions or problems: 56666
- Web: C&CZ/GDI helpdesk website, log in with RU personnel or student number and password for the RU-account.
- Mail: Helpdesk-ticket
If one knows that the problem has to do with Science servers or deals with a group of pc's, e.g. installed software, then one can also directly contact Postmaster:
For special request: the contact person of your study or department. If e.g. you want to keep your Science account for some time, while you do not work or study at Radboud University, C&CZ will only do this after a request from the the contact person of your study or department.
- With questions about the RU-account (formerly called KISS) and the student.ru.nl email address, please visit the helpdesk/front office Student Affairs.
To be quickly informed about service interruptions one can subscribe to the CPK mailinglist.