Difference between revisions of "Categorie:Storingen"
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Revision as of 18:30, 19 January 2011
The standard entry point for questions, problems and Repairs is the Helpdesk. The helpdesk can be reached by phone, web and mail:
- Phone: urgent questions or problems: 56666
- Web: C&CZ/GDI helpdesk website, log in with RU personnel or student number and password for the RU-account.
- Mail: Helpdesk-ticket
If one knows that the problem has to do with Science servers or deals with a group of pc's, e.g. installed software, then one can also directly contact Postmaster:
For special request: the contact person of your study or department. If e.g. you want to keep your Science account for some time, while you do not work or study at Radboud University, C&CZ will only do this after a request from the the contact person of your study or department.
- With questions about the RU-account (formerly called KISS) and the student.ru.nl email address, please visit the helpdesk/front office Student Affairs.
To be quickly informed about service interruptions one can subscribe to the CPK mailinglist.