Difference between revisions of "Categorie:Eerstelijns"

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=== [nl]Gebruikersraad[/nl][en]Users council[/en] ===
 
=== [nl]Gebruikersraad[/nl][en]Users council[/en] ===
 
[nl]
 
[nl]
Het streven is dat tenminste eens per twee maanden de eerstelijnsondersteuners bij elkaar komen in de zogenaamde [[eerstelijns_gebruikersraad|gebruikersraadvergadering]], waar overigens andere gebruikers ook van harte welkom zijn! In de zomermaanden worden in verband met vakanties meestal geen vergaderingen belegd.
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Als C&CZ de mening van afdelingen over een bepaald onderwerp wil weten, wordt er meestal een mail gestuurd naar dw "Gebruikersraad" mail-lijst. Op deze lijst staan meestal ook de eerstelijns ondersteuners van de afdelingen. Vroeger werd er ook regelmatig een zogenaamde [[eerstelijns_gebruikersraad|gebruikersraadvergadering]] gehouden, waar overigens andere gebruikers ook van harte welkom waren!  
  
 
* [[eerstelijns_gebruikersraad_|gebruikersraad]]  
 
* [[eerstelijns_gebruikersraad_|gebruikersraad]]  
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[/nl]
 
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[en]
 
[en]
The goal is that, at least, once per two months the first line support persons meet in the so called [[eerstelijns_gebruikersraad|users council]]. In these meetings also other users are welcome as well. Normally, in the summer season no meetings are called becuase of holydays.
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When C&CZ likes to hear the opinion of departments about a subject, usually a mail is sent to a mail list "Gebruikersraad" (User Council). In most cases the first line support persons of departments are on that list. In the past the User Council regularly held a [[eerstelijns_gebruikersraad|User Council Meeting]]. In these meetings other users were welcome as well.
  
 
* [[eerstelijns_gebruikersraad_|users council]]  
 
* [[eerstelijns_gebruikersraad_|users council]]  

Revision as of 15:49, 3 September 2008

Information for first line support persons

It was agreed that every department/research group appoints a local support person. This person helps his/her colleagues with simple computer and network related questions and problems. He/she is also the contact person between the department/research group and C&CZ.

The first line support person orders C&CZ to make new logins, delete old logins and its files and asks for changes of quota and network changes.

Users council

When C&CZ likes to hear the opinion of departments about a subject, usually a mail is sent to a mail list "Gebruikersraad" (User Council). In most cases the first line support persons of departments are on that list. In the past the User Council regularly held a User Council Meeting. In these meetings other users were welcome as well.

Request for login

Requests for logins are possible on line. Only requests by first line support persons are executed.

Network changes

Where can I request changes in the network of the faculty?

Archive search

Searching in the archive of C&CZ for pricelists, brochures and so on.

Changes of Quota

Requests for changes of quota.

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